Lesson 17

Using Microsoft Internet Explorer to view Web-pages. E-mail. The program Outlook Express

Basic questions

1.     What is the Internet?

2.     Ïîäïèñü:  
Figure 190. Data transmission over Internet
What components of the Internet you know?

3.     What is the World Wide Web? What is the Web-page?

4.     What are the Internet protocol you know?

5.     How user can access to the Web pages?

6.     What is the URL? How the anatomy of the URL?

7.     What is the Domain Name System? Types of the domains.

8.     What is the web-browser? How types of the Web-browser you know?

9.     How user can working with multimedia on the Web?

10. What is the Blog and the RSS?

11. How to access resources on the Web with Internet Explorer 6?

12. How to save or print the web documents for the later use?

What is the Internet?

The Internet is a global network of computers. There are many different types of computers on the Internet – PCs, Macintoshes, and others – and many of these computers are parts of smaller networks, which are also just as varied [10]. The Internet is based upon a common language that allows all these computers to talk to each other.

Besides this common language, the Internet is actually no more than a huge collection of cables, computers and software. These computers are connected together in a continuous net. Most of the physical connections consist of optical cables or telephone lines that are either bought or leased from telephone companies. In some cases signals are transmitted via satellite links.

It is difficult to find the Internet in the physical world. Many of the connections are also used for other purposes, like ordinary voice telephone calls. And many of the computers are only attached to the Internet occasionally. The easiest way to understand the Internet is to use it.

The Internet is a decentralized network of computers or cables with no central connections being so important that if they are put out of action the entire net stops. Even if part of the net stops working, the rest can continue uninterrupted. All communications simply find a way around the damaged area.

You will often hear that the Internet is nothing more than anarchy. In one way this is correct, because there is no one institution that owns it, but in practice a few institutions do control certain aspects of it. The owners of each individual network, usually companies or Internet service providers, make decisions about their own networks. So no one can make rules or regulations for the entire Internet. But owners of individual networks can control their own part of the net. But this does not count for very much, as it is nearly impossible to check that these rules are obeyed.

Even though the Internet really became a mass medium in the middle of the ‘90s, its roots go back to the sixties. The initiative to set it up came from the American defense establishment, which started a research project with the aim of linking different types of computer together in a large network. The autumn of 1969 saw the first two computers on two American university campuses connected together. Slowly, more and more computers were attached to the network. At first there were few things the network could be used for. A file could be moved from one computer to another. As time went by, different ways of using the net were invented. In the ‘90s the use of the Internet has exploded. Now there are millions of computers connected to the Internet, and new ways of exploiting it are being found all the time.

Developments on the Internet go incredibly quickly. As soon as a new or improved program is produced, it can be distributed around the world on the net in a flash. So it is quite usual that within a few months of the release of a new program, it is in use by many millions of people. It has become normal practice that the even the best programs for using the Internet are free, or can be tried out for a period without payment, before the user has to pay for them.

A brief history of the Internet

At the beginning of the 1960s, an American researcher had already developed the theoretical basis for networking computers. Some years later, the Advanced Research Projects Agency, ARPA, a research institute of the American military, developed such a computer network. In October 1969, two computers in two scientific institutes in the U.S. were connected with one another [10].

After a few months, two more computers were connected to this network, which was called the ARPANet. In 1972 – when the network included 23 computers – electronic mail, or e-mail, was developed. At the end of the 1970s, the discussion groups called newsgroups came into existence.

Between the 1970s and 1983, the ARPANet was connected to further networks. The large new network that resulted from these connections was called the Internet since it connected several networks with one another. Also in this year, an address system was established that allowed computers on the Internet to have names rather than the numbers by which they had previously been identified. Gradually, more and more countries connected to the Internet, and by 1988, more than 50,000 computers were connected to this network. Until this point, the Internet was used primarily by the academic world. In 1989, an Englishman invented web pages, that is, pages on the World Wide Web. In 1993, a graphical web browser was invented that allowed users to navigate easily from one place to another on the Internet. Thanks to this invention, more and more people outside of the academic world began to use the Internet – such as entrepreneurs the world over, who set up web sites and used electronic mail. At the beginning of the year 2000, there are more than 200 million Internet users, and on the web it’s possible to find information of every kind, shopping opportunities, online games, old and new friends – or you can take advantage of investment and banking capabilities, hear music and radio programs, see TV programs and films, and much, much more.

A quick Internet terminology overview

The Internet is a network of computers spanning the globe. This communication structure is a system connecting more than fifty million people in countries around the world. A global Web of computers, the Internet allows individuals to communicate with each other. Often called the World Wide Web, the Internet provides a quick and easy exchange of information and is recognized as the central tool in this Information Age.

The Internet is a computer network made up of thousands of networks worldwide. No one knows exactly how many computers are connected to the Internet. It is certain, however, that these number in the millions and are growing.

No one is in charge of the Internet. There are organizations which develop technical aspects of this network and set standards for creating applications on it, but no governing body is in control. The Internet backbone, through which Internet traffic flows, is owned by private companies.

All computers on the Internet communicate with one another using the Transmission Control Protocol/Internet Protocol suite, abbreviated to TCP/IP. Computers on the Internet use a client/server architecture. This means that the remote server machine provides files and services to the user's local client machine. Software can be installed on a client computer to take advantage of the latest access technology.

An Internet user has access to a wide variety of services: electronic mail, file transfer, vast information resources, interest group membership, interactive collaboration, multimedia displays, real-time broadcasting, breaking news, shopping opportunities, and much more.

The Internet consists primarily of a variety of access protocols. Many of these protocols feature programs that allow users to search for and retrieve material made available by the protocol.

Common Internet Information Services

World Wide Web

The World Wide Web (abbreviated as the Web or WWW) is a system of Internet servers that supports hypertext to access several Internet protocols on a single interface. Almost every protocol type available on the Internet is accessible on the Web [11]. This includes e-mail, FTP, Telnet, and Usenet News. In addition to these, the World Wide Web has its own protocol: HyperText Transfer Protocol, or HTTP. These protocols will be explained later in this document.

The World Wide Web provides a single interface for accessing all these protocols. This creates a convenient and user-friendly environment. It is not necessary to be conversant in these protocols within separate, command-level environments, as was typical in the early days. The Web gathers together these protocols into a single system. Because of this feature, and because of the Web's ability to work with multimedia and advanced programming languages, the Web is the fastest-growing component of the Internet.

The operation of the Web relies primarily on hypertext as its means of information retrieval. HyperText is a document containing words that connect to other documents. These words are called links and are selectable by the user. A single hypertext document can contain links to many documents. In the context of the Web, words or graphics may serve as links to other documents, images, video, and sound. Links may or may not follow a logical path, as each connection is programmed by the creator of the source document. Overall, the Web contains a complex virtual web of connections among a vast number of documents, graphics, videos, and sounds.

Producing hypertext for the Web is accomplished by creating documents with a language called HyperText Markup Language, or HTML. With HTML, tags are placed within the text to accomplish document formatting, visual features such as font size, italics and bold, and the creation of hypertext links. Graphics and multimedia may also be incorporated into an HTML document.

The World Wide Web consists of files, called pages or home pages, containing links to documents and resources throughout the Internet.

The Web provides a vast array of experiences including multimedia presentations, real-time collaboration, interactive pages, radio and television broadcasts, and the automatic "push" of information to a client computer. Programming languages such as Java, JavaScript, Visual Basic, Cold Fusion and XML are extending the capabilities of the Web. A growing amount of information on the Web is served dynamically from content stored in databases. The Web is therefore not a fixed entity, but one that is in a constant state of development and flux.

E-mail

Electronic mail, or e-mail, allows computer users locally and worldwide to exchange messages. Each user of e-mail has a mailbox address to which messages are sent. Messages sent through e-mail can arrive within a matter of seconds.

A powerful aspect of e-mail is the option to send electronic files to a person's e-mail address. Non-ASCII files, known as binary files, may be attached to e-mail messages. These files are referred to as MIME attachments. MIME stands for Multimedia Internet Mail Extension, and was developed to help e-mail software handle a variety of file types. For example, a document created in Microsoft Word can be attached to an e-mail message and retrieved by the recipient with the appropriate e-mail program. Many e-mail programs, including Eudora, Netscape Messenger, and Microsoft Outlook, offer the ability to read files written in HTML, which is itself a MIME type [11].

Telnet

Telnet is a program that allows you to log into computers on the Internet and use online databases, library catalogs, chat services, and more. There are no graphics in Telnet sessions, just text. To Telnet to a computer, you must know its address [11]. This can consist of words (locis.loc.gov) or numbers (140.147.254.3). Some services require you to connect to a specific port on the remote computer. In this case, type the port number after the Internet address. Example: telnet nri.reston.va.us 185.

Telnet is available on the World Wide Web. Probably the most common Web-based resources available through Telnet have been library catalogs, though most catalogs have since migrated to the Web. A link to a Telnet resource may look like any other link, but it will launch a Telnet session to make the connection. A Telnet program must be installed on your local computer and configured to your Web browser in order to work.

With the increasing popularity of the Web, Telnet has become less frequently used as a means of access to information on the Internet.

FTP

FTP stands for File Transfer Protocol. This is both a program and the method used to transfer files between computers. Anonymous FTP is an option that allows users to transfer files from thousands of host computers on the Internet to their personal computer account. FTP sites contain books, articles, software, games, images, sounds, multimedia, course work, data sets, and more [11].

If your computer is directly connected to the Internet via an Ethernet cable, you can use one of several PC software programs, such as WS_FTP for Windows, to conduct a file transfer.

FTP transfers can be performed on the World Wide Web without the need for special software. In this case, the Web browser will suffice. Whenever you download software from a Web site to your local machine, you are using FTP.

E-mail discussion groups

One of the benefits of the Internet is the opportunity it offers to people worldwide to communicate via e-mail. The Internet is home to a large community of individuals who carry out active discussions organized around topic-oriented forums distributed by e-mail. These are administered by software programs. Probably the most common program is the listserv.

A great variety of topics are covered by listservs, many of them academic in nature. When you subscribe to a listserv, messages from other subscribers are automatically sent to your electronic mailbox. You subscribe to a listserv by sending an e-mail message to a computer program called a listserver. Listservers are located on computer networks throughout the world. This program handles subscription information and distributes messages to and from subscribers. You must have a e-mail account to participate in a listserv discussion group.

Usenet news

Usenet News is a global electronic bulletin board system in which millions of computer users exchange information on a vast range of topics. The major difference between Usenet News and e-mail discussion groups is the fact that Usenet messages are stored on central computers, and users must connect to these computers to read or download the messages posted to these groups. This is distinct from e-mail distribution, in which messages arrive in the electronic mailboxes of each list member [11].

Usenet itself is a set of machines that exchanges messages, or articles, from Usenet discussion forums, called newsgroups. Usenet administrators control their own sites, and decide which (if any) newsgroups to sponsor and which remote newsgroups to allow into the system.

There are thousands of Usenet newsgroups in existence. While many are academic in nature, numerous newsgroups are organized around recreational topics. Much serious computer-related work takes place in Usenet discussions. A small number of e-mail discussion groups also exist as Usenet newsgroups.

The Usenet newsfeed can be read by a variety of newsreader software programs. For example, the Netscape suite comes with a newsreader program called Messenger. Newsreaders are also available as standalone products.

Usenet is not as popular nowadays as it once was. Blogs and RSS feeds are newer modes of communication that have caught the interest of Internet users.

Chat & Instant messaging

Chat programs allow users on the Internet to communicate with each other by typing in real time. They are sometimes included as a feature of a Web site, where users can log into the "chat room" to exchange comments and information about the topics addressed on the site. Chat may take other, more wide-ranging forms. For example, America Online is well known for sponsoring a number of topical chat rooms.

Internet Relay Chat (IRC) is a service through which participants can communicate to each other on hundreds of channels. These channels are usually based on specific topics. While many topics are frivolous, substantive conversations are also taking place. To access IRC, you must use an IRC software program.

A variation of chat is the phenomenon of instant messaging. With instant messaging, a user on the Web can contact another user currently logged in and type a conversation. Most famous is America Online's Instant Messenger. ICQ, MSN and Yahoo also offer chat programs [11].

Connection to the Internet

There are several different ways of being connected to the Internet. At its heart are the computers that offer some service or other to other Internet users. These computers are a permanent part of the Internet. They are connected to the net 24 hours a day, so they can always be used. These computers are called servers or hosts and are usually owned by companies or organizations. Servers can contain web pages, transport electronic mail, or carry out a number of other functions [10].

Figure 191. End-user Internet connection

The majority of computers are not servers, but computers that are only connected to the Internet when the user wishes. These computers do not contain anything that other users can access. By far the largest number of private Internet users are in this group.

To use the Internet in this way, you need to attach a modem or LAN to your computer. A modem allows a computer to communicate with another computer using the telephone system. Via your modem you call your Internet service provider (ISP), which is a firm you have paid to give you a connection to the Internet. If an ordinary telephone does not give you a fast enough connection, there are many other options: ISDN, ADSL, cable modems that connect via cable TV, satellite connections or even a permanent Internet connection. All of these give much better and faster net access than is possible via an ordinary modem.

The Computer for Internet user

Of course the first thing you need is a computer, like a PC or a Macintosh. In theory, you can access the Internet with other types of computer, but in practice doing so is likely to be problematic as it will probably be difficult to find the appropriate software.

Ideally you should have a graphical user interface on your computer. For the PC this usually means that you are using either Windows or Linux operation systems. As with everything else, the bigger and faster your computer is the better, but you do not have to have the newest and smartest machine. As long as it is powerful enough to run Windows, you will enjoy yourself roaming around the Internet.

The connection to the Internet

You’ll need a device that can connect your computer to the Internet. This can be a normal modem or a so-called ISDN modem – both of these devices use the normal telephone connection [10]. But you could also use a so-called cable modem, which uses the TV cable network. Finally, there is the DSL technology – in this case the telephone connection is specially configured so that it offers you a particular and extremely fast connection to the Internet.

The normal modem

A modem is a device that allows your computer to use the telephone system. A modem is an absolute necessity because the signals from the computer need to be changed into a type that can be transported over telephone lines. A normal modem is also called an analog modem, in contrast to other types of modems that use digital technology, like the ISDN devices described below.

The connection with the Internet is activated when your computer calls the telephone number of your Internet provider. This is how your computer gets connected to the provider, which is immediately connected to the Internet.

There are two types of modem. An internal modem is an expansion card that is built into the computer. An external modem is a small box that sits next to your computer. Both types of modem have a cable to a plug that should be put into the telephone socket in your wall.

While you’re connected to the Internet, you can’t use the telephone, since your modem is using the telephone line. Also, nobody will be able to call you. Modems come with different speeds, measured in BPS (bits per seconds). A slower modem means a larger telephone bill for the same result. The 56.600 BPS modems are the fastest.

ISDN modem

An ISDN modem is a piece of equipment which, if you have an ISDN subscription, can be an alternative to an ordinary modem.

Using an ISDN modem and line gives you a much faster Internet connection, and most systems also give you two telephone connections, so you can still use your ordinary telephone to call out or receive calls while you are on the Internet.

ISDN modems are more expensive than ordinary modems, and an ISDN telephone line costs more than an ordinary (analogue) line.

Cable modems

More and more cable TV companies are offering Internet access via the cable that brings your TV signal into the house and a cable modem, which connects your PC to this cable [10]. Your cable-TV signal has nothing to do with your telephone line, so you can call in and out while you are on the Internet. This type of connection is much faster than either ordinary or ISDN modems, and no more expensive to use, even though it may be expensive to set up. If the service is available in your area, it is well worth investigating it.

When you open your Internet connection, it runs from your computer into the cable modem and then over the cable network to the Internet provider, whose concern is the further connection to the Internet.

Often, it’s the case that you won’t have to buy the cable modem, but instead, you’ll rent it as part of your Internet subscription with the cable network provider.

The advantages of a cable modem are its high speed and the fact that it leaves your telephone connection free. The disadvantage is that you must have a contract with a cable network provider; most of the time, there is a regional monopoly, so you’ll only be able to find one provider.

There are also cable connections that only do the deed “halfway.” Here, you get data over the cable from the Internet, but you must send your own data to the Internet using a normal modem. This solution is not nearly as good as a true cable solution, especially as it requires both normal and cable modems. Don’t choose it unless you really need a fast Internet connection and you don’t have any other choice.

ADSL-modem

DSL (Digital Subscriber Line) is a new type of Internet connection, which is much faster than either analog or ISDN. The DSL technology modifies the telephone connection so that it becomes  new kind of connection that can process telephone calls and fast Internet connections simultaneously. A DSL connection requires a special DSL modem.

Not everyone can use DSL. In general, only customers who don’t live too far from the central telephone station can use it. It’s unlikely, therefore, that you’ll find DSL connections in rural areas.

There are different versions of DSL connections: ADSL (Asynchronous Digital Subscriber Line), SDSL, HDSL, etc [10]. However, the details are not so important – what’s important is which products are available where you live. Sometimes, these technologies are called xDSL – the x signifies that you’re talking about one of these many different technologies.

A DSL connection means a very fast connection from the Internet to your computer, but often, the connection from your computer to the net is somewhat slower. This is not so important as you might think, as most of the traffic is from the net to your computer.

In contrast to the other types of connections, a DSL connection is permanent. That is, you’re on the net as soon as you turn your computer on – you don’t have to dial up an access provider. There are no further telephone charges, but for that, the DSL subscription is quite expensive. It’s also possible that there will be a charge for traffic over and above a certain limit – whatever goes over that limit must be paid for separately. So if you fetch many programs or a lot of film and music files from the Internet, your usage will probably drive up the subscription charge.

DSL has the advantages that whenever your computer is turned on, you’re on the Internet, and you don’t have to pay any telephone charges. The disadvantages are that it may not be offered where you live, and installation and subscription charges tend to be quite high.

Fixed (dedicated) Internet access.

The best Internet connection is a fixed or dedicated line. Instead of using the telephone or TV cable, you install a cable that connects you directly to the Internet. You never have to ‘connect to the Internet’; as soon as you switch on your computer you are on. This is the type of Internet connection most businesses use. There are no charges per minute, nor any hassle with using the telephone at the same time.

If you forget about the price, there is no doubt that a dedicated line is better than any other alternative. Unfortunately, such lines are usually very expensive, both to set up and in monthly charges, so usually only commercial operations can afford them.

Individual users are better off with a DSL connection – if they can get one – since it offers nearly all of the advantages of a dedicated connection.

What should I choose?

For most people, the choice is simpler than it might seem from what you have just read. In practice, the majority of people can only choose between an ordinary, analog modem or ISDN. ISDN is better, but a little more expensive. If you surf the net a lot, ISDN is a good choice. The third alternative is a cable modem, and if this option is available in your area, then use it. It is may be slightly more expensive to set up than analog or ISDN, but it is much better to use.

At the time of writing a dedicated line is not a realistic alternative for individual users, but this could easily change, so keep your eye on the news.

Understanding Internet Service Providers

The next step is an Internet account with an Internet service provider (ISP). An Internet account is like your telephone account: you pay a firm to provide you with a connection to the Internet, just as you pay a telephone company to provide you with a telephone connection [10].

Today, there are many ISPs, which can vary significantly in price and quality.

If you’re using a cable modem, you probably won’t have a choice between various providers – in this case, the local cable company is the only possible provider. The question then is whether it’s worth the price.

If you’re using DSL, then your computer is permanently connected to the Internet – at least whenever it’s turned on. Only a few providers offer this type of connection – so a price comparison shouldn’t be too difficult. When making your decision, consider the subscription price, connection speed, and potential restrictions on data traffic.

If you’re using a normal modem or ISDN, then you have many possibilities to choose from – beware, it’s a jungle out there!

A number of ISPs are also telephone companies, and use their own lines for Internet access, so you use them instead of your usual telephone company. In practice this means that you use a special number prefix in front of the number you call for your Internet access. You pay a special ‘Internet’ minute charge for use of the line, and get a bill from your ISP instead of the telephone company. This charge is usually lower than the price your ordinary telephone company would have charged you for the same amount of telephone usage.

Some ISPs offer you totally free Internet access. But then you have to use their lines to call up the Internet. This is actually an excellent way of doing things for some people. It costs you nothing to get going, you can change your ISP any time you like, and you have only paid for the time you have actually spent on the net.

The price is not the only thing to be taken into consideration. It is also a good idea to see what your subscription includes. Does your ISP supply any programs? Is there a manual? Is there telephone support? If you do not already have a modem, it can be a good idea to buy a package that includes modem, Internet account and a program pack. And it is always a good idea to ask others about the experiences they have had with their ISP. Some have too few modems and a low capacity, making it difficult to connect to them, and slow to use the Internet when you eventually do get through.

Understanding the World Wide Web

The World Wide Web (usually known as ‘the web’) is a system of Internet servers that supports hypertext to access several Internet protocols on a single interface. The World Wide Web is often abbreviated as the Web or WWW.

The World Wide Web was developed in 1989 by Tim Berners-Lee of the European Particle Physics Lab (CERN) in Switzerland. The initial purpose of the Web was to use networked hypertext to facilitate communication among its members, who were located in several countries. Word was soon spread beyond CERN, and a rapid growth in the number of both developers and users ensued. In addition to hypertext, the Web began to incorporate graphics, video, and sound. The use of the Web has reached global proportions and has become a defining aspect of human culture in an amazingly short period of time.

The internet protocols series

Almost every protocol type available on the Internet is accessible on the Web. Internet protocols are sets of rules that allow for intermachine communication on the Internet. The following is a sample of major protocols accessible on the Web [10]:

·        E-mail (Simple Mail Transport Protocol or SMTP) - Distributes electronic messages and files to one or more electronic mailboxes

·        Telnet (Telnet Protocol) - Facilitates login to a computer host to execute commands

·        FTP (File Transfer Protocol) - Transfers text or binary files between an FTP server and client

·        Usenet (Network News Transfer Protocol or NNTP) - Distributes Usenet news articles derived from topical discussions on newsgroups

·        HTTP (HyperText Transfer Protocol) - Transmits hyptertext over networks. This is the protocol of the Web.

Many other protocols are available on the Web. To name just one example, the Voice over Internet Protocol (VoIP) allows users to place a telephone call over the Web.

The World Wide Web provides a single interface for accessing all these protocols. This creates a convenient and user-friendly environment. Once upon a time, it was necessary to be conversant in these protocols within separate, command-level environments. The Web gathers these protocols together into a single system. Because of this feature, and because of the Web's ability to work with multimedia and advanced programming languages, the Web is by far the most popular component of the Internet.

Hypertext and Links: the motion of the Web

The operation of the Web relies primarily on hypertext as its means of information retrieval. HyperText is a document containing words that connect to other documents. These words are called links and are selectable by the user. A single hypertext document can contain links to many documents. In the context of the Web, words or graphics may serve as links to other documents, images, video, and sound. Links may or may not follow a logical path, as each connection is created by the author of the source document. Overall, the Web contains a complex virtual web of connections among a vast number of documents, graphics, videos, and sounds.

Producing hypertext for the Web is accomplished by creating documents with a language called HyperText Markup Language, or HTML. With HTML, tags are placed within the text to accomplish document formatting, visual features such as font size, italics and bold, and the creation of hypertext links. Graphics may also be incorporated into an HTML document.

Pages on the Web

The World Wide Web consists of files, called pages or Web pages, containing information and links to resources throughout the Internet.

Web pages can be created by user activity. For example, if you visit a Web search engine and enter keywords on the topic of your choice, a page will be created containing the results of your search. In fact, a growing amount of information found on the Web today is served from databases, creating temporary Web pages "on the fly" in response to user queries.

Access to Web pages may be accomplished by [10]:

1.     Entering an Internet address and retrieving a page directly

2.     Browsing through pages and selecting links to move from one page to another

3.     Searching through subject directories linked to organized collections of Web pages

4.     Entering a search statement at a search engine to retrieve pages on the topic of your choice

A web site is a collection of pages centred around a particular subject, company, organisation, service or person. A web site can be many thousands of pages, or very few. The web pages are usually all located on one web server. A web site always has an entrance page, presenting the site and working as a starting point for navigating around the pages on the site. This kind of entrance page is usually called a home page. This home page is usually some sort of welcome, perhaps containing a map of the entire web site together with buttons or links to navigate around the pages, and information on who owns the site. The home page is usually the page that is sent if you just type in the address of the web server without giving a file name. Some examples of web sites include Microsoft at (www.microsoft.com), Buckingham palace (www.royal.gov.uk), and the web directory Yahoo (www.yahoo.com).

A web page does not look the same for every user. Its appearance depends upon:

·        The user’s computer. The size of their screen and the different options they have chosen can have a huge effect on the appearance of a web page. Colors and objects like buttons and text fields can appear different according to whether the computer is a PC or a Macintosh.

·        The preferences chosen in the web browser. The user has a lot of control over how a web page should be shown. They can choose between different colors and fonts (letter styles), and specify that pictures should not be displayed. They can also alter the height and width of the browser window, forcing the web page to be displayed within these measurements.

·        Web browser. The three most used browsers are Microsoft Internet Explorer, Opera and Firefox. There are certain differences between these browsers, which mean that a web page does not appear the same in both. There can also be a huge difference between the appearance of a web page in a new and an old version of a browser.

·        Web browser accessories. There are certain special accessories for browsers, called plugins, which allow the browser to display special types of file, which they otherwise could not show. There can be a huge difference between the appearance of a web page depending on which plug-ins the user has installed.

Figure 192. Simple web-site structure

Web pages come from a web server

When you tell your web browser to display a page, it connects to the web server containing that particular page. A web server is a computer containing web pages and a program that administers users’ access to them.

The browser asks the server for a particular page, and if the server has that page, it is sent from the server to the browser. In technical terms, the web browser downloads the web page. As the elements that make up the page (text, pictures and so on) arrive at the browser, it displays them. As soon as everything is collected, the connection to the server is broken. If the user wants to see another web page on the same server, the browser connects again. Several users can collect the same web page simultaneously without any problem.

Retrieving documents on the Web: the URL and Domain Name System

To be able to see a particular web page, you have to be able to find it among the many millions of others spread around the Internet. This is done using a URL (stands for Uniform Resource Locator) [10]. The URL specifies the Internet address of a file stored on a host computer connected to the Internet. Every file on the Internet, no matter what its access protocol, has a unique URL. Web browsers use the URL to retrieve the file from the host computer and the specific directory in which it resides. This file is downloaded to the user's client computer and displayed on the monitor connected to the machine.

URLs are translated into numeric addresses using the Domain Name System (DNS). The DNS is a worldwide system of servers that stores location pointers to Web sites. The numeric address, called the IP (Internet Protocol) address, is actually the "real" URL. Since numeric strings are difficult for humans to use, alphneumeric addresses are employed by end users. Once the translation is made by the DNS, the browser can contact the Web server and ask for a specific file located on its site.

Anatomy of a URL

This is the format of the URL [10]:

protocol://host/path/filename

Here is an example of an URL address:

http://www.lego.com/gb/login.html

The first time you see a URL, it looks very confusing, but in fact it is built up very logically. It contains the abbreviation http followed by the name of the computer containing the web page, and then the name and location of the page.

 

http://

This is the name of the protocol used to send the information between the server and your computer. A protocol is a set of rules specifying how communication between computers should take place. Ordinary web pages are sent using Hy-perText Transport Protocol, so most URLs start with the abbreviation http. The name of the protocol is always followed by a colon and two slashes (//). As nearly all addresses start with http://, it is often left out when an address is given. It is unnecessary to include it when you type an address in most browsers.

www.lego.com

The address of a web server. Most computers that have permanent access to the Internet -- so this includes web servers - have an address consisting of a number of words, separated by full stops (called dots). In this case, the address of the computer is www.lego.com. See below for how the computer’s address is built up.

/gb/

The position of the web page’s folder (directory) on the server. Names of folders are separated by slashes (not back-slashes as in DOS). In this case, the web page is contained in a folder called gb. There is a difference between large and small letters.

login.html

The file name of the web page. The .html extension shows that it is just an ordi-nary web page. Most web pages have either a .html or .htm. extension. This stands for HyperText Mark-up Language and shows that the file is in that for-mat. There is a difference between large and small letters, so login.htmlis NOT the same file as Login.HTML.

Computer addresses

Computers with a direct connection to the Internet have an address consisting of two or more words or abbreviations, separated by dots. In the URL shown above, the computer’s address looks like this [10]:

www.lego.com

Here are some more examples of addresses of computers:

www.dr.dk

imv.aau.dk

herx1.tat.physik.uni-tuebingen.de

www.cnn.com

home.netscape.com

www.

Addresses are read from left to right. The first part of the address is the name of the particular computer. As many computers on the Internet are part of the World Wide Web, it is very usual that they are called www, but there can also be other names, as shown in the examples above.

lego.

The next part of the name shows which organization owns or operates the com-puter. There is usually only one part, but sometimes there are several parts, sepa-rated by dots to localize the address still further.

com

The last part of an address is usually a country code, showing in which country the computer is. Here are some of the most common country codes:

 

dk

Denmark at Austria

se

Sweden no Norway

de

Germany

nz

New Zealand

fr

France

jp

Japan

fi

Finland

uk

Great Britain

ca

Canada

kr

Korea

au

Australia

ch

Switzerland

 

You might imagine that the country code for the USA was us. And in some cases it is, but in general another system is used in the USA. As the Internet was invented in the USA, they do not feel that they need a country code. Instead they use a num-ber of three letter extensions showing what type of organisation each computer be-longs to.

 

com

Commercial companies

edu

Educational institutions, like universities.

gov

The American government

mil

The American military

org

Nonprofit organisations

net

Organisations engaged in the maintenance of the Internet.

 

The com and org extensions are not limited to the USA, but can be used by anyone who can afford to pay for them. So these addresses can actually be anywhere in the world, even though the majority of them are American. There is also the extension .int specifying an international organisation.

How to access the World Wide Web: Web Browsers

To access the World Wide Web, you must use a Web browser. A browser is a software program that allows users to access and navigate the World Wide Web. A browser is a program that allows you to view documents which are written in HTML (HyperText Markup Language). There are two types of browsers:

Graphical: Text, images, audio, and video are retrievable through a graphical software program such as Internet Explorer, Firefox and Netscape. These browsers are available for Windows, Apple, Linux and other operating systems. Navigation is accomplished by pointing and clicking with a mouse on highlighted words and graphics.

You can install a graphical browser on your computer. For example, Internet Explorer is a part of the Windows operating system, and is also available on the Microsoft site. Firefox is available for downloading from http://www.mozilla.org and Netscape is available from http://home.netscape.com/.

Text: Lynx is a browser that provides access to the Web in text-only mode. Navigation is accomplished by highlighting emphasized words in the screen with the arrow up and down keys, and then pressing the forward arrow (or Enter) key to follow the link. In these days of graphical browsers, it may be hard to believe that Lynx was once very popular.

Extending the Browser: Plug-Ins

Software programs may be configured to a Web browser in order to enhance its capabilities. When the browser encounters a sound, image or video file, it hands off the data to other programs, called plug-ins, to run or display the file [11]. Working in conjunction with plug-ins, browsers can offer a seamless multimedia experience. Many plug-ins are available for free.

File formats requiring plug-ins are known as MIME types. MIME stands for Multimedia Internet Mail Extension, and was originally developed to help e-mail software handle a variety of binary (non-ASCII) file attachments. The use of MIME has expanded to the Web. For example, the basic MIME type handled by Web browsers is text/html associated with the file extention .html.

A common plug-in utilized on the Web is the Adobe Acrobat Reader. The Acrobat Reader allows you to view documents created in Adobe's Portable Document Format (PDF). These documents are the MIME type "application/pdf" and are associated with the file extension .pdf. When the Acrobat Reader has been downloaded to your computer, the program will open and display the file requested when you click on a hyperlinked file name with the suffix .pdf. The latest versions of the Acrobat Reader allow for the viewing of documents within the browser window.

Web browsers are often standardized with a small suite of plug-ins, especially for playing multimedia content. Additional plug-ins may be obtained at the browser's Web site, at special download sites on the Web, or from the Web sites of the companies that created the programs.

Once a plug-in is configured to your browser, it will automatically launch when you choose to access a file type that it uses.

The experience of the Web

Today's World Wide Web presents an ever-diversified experience of multimedia, programming languages, and real-time communication. There is no question that it is a challenge to keep up with the rapid pace of developments. The following presents a brief description of some of the more important trends to watch.

Multimedia

The Web has become a broadcast medium. It is possible to listen to audio and video over the Web, both pre-recorded and live. For example, you can visit the sites of news organizations and view the same videos shown on the nightly news. Several plug-ins are available for viewing these videos.

At one time, the entire multimedia file had to be downloaded before viewing. Since these types of files tend to be quite large, download times can be lengthy. This problem has been answered by a revolutionary development in multimedia capability: streaming media. In this case, audio or video files are played as they are downloading, or streaming, into your computer. Only a small wait, called buffering, is necessary before the file begins to play.

The Windows Media Player, RealPlayer and QuickTime plug-ins play streaming audio and video files [11]. Extensive files such as interviews, speeches and hearings work very well with these players. They are also ideal for the broadcast of real-time events. These may include live radio and television broadcasts, concerts, Web-only broadcasts, and so on.

Shockwave and Flash are plug-ins that provide another multimedia experience. They offer the creation and implementation of an entire multimedia display combining graphics, animation and sound.

Sound files, including music, are also a part of the Web experience. Sound files may be incorporated into Web sites, and are also available for downloading independent of Web site visits.

Live cams are another aspect of the multimedia experience available on the Web. Live cams are video cameras that send their data in real time to a Web server. These cams may appear in all kinds of locations, both serious and whimsical: an office, on top of a building, a scenic locale, a special event, and so on.

Real-Time Communication

Text, audio and video communication can occur in real time on the Web. This capability allows people to conference and collaborate in real time. In general, the faster the Internet connection, the more successful the experience.

At its simplest, chat programs allow multiple users to type to each other in real time [11]. Internet Relay Chat and America Online's Instant Messenger are prime examples of this type of program. The development of a messenging protocols is underway. Such a protocol would allow for the expansion of this capability throughout the Internet.

More enhanced real-time communication offers an audio and/or video component. CU-See Me is a sotware programs of this type. Even more elaborate are programs that allow for true real-time collaboration. Microsoft's NetMeeting and Netscape's Conference (available with Communicator) are good examples of this.

Current Trends: Blogs and RSS

The Web is a welcoming medium for experimentation and user participation. It is becoming easier to post Web content and share comments with other users. The idea of the Web site is still very much alive, but Web participation is taking new forms and being driven by new technologies. Here are two of the latest trends.

Blogs: A blog is an easy-to-create Web site that allows users to share their thoughts with the world managed by a lightweight content management system [11]. The word "blog" comes from "Weblog" because a blog consists of a signed and dated log of individual postings. The topic of the blog can be anything, from the personal to the professional. A blog is what you make of it.

What is important about blogs is the content management system that manages the content. This system can offer a variety of features that can make the blog a useful tool. Examples include a calendar view of postings, organization of postings into categories, archived postings, options to send e-mail notification of new postings, and so on.

Blogging can be an interactive activity. Readers can add comments to a blogger's postings, other can respond, and a conversation ensues. Lately, bloggers have become well-known commentators on the political scene, but blogging can encompass any topic or no topic at all. If the blogging software allows it, bloggers can use RSS to distribute their postings.

RSS: RSS allows people to place news and other announcement-type items into a simple XML format that can then be pushed to RSS readers and Web pages [11]. The initials RSS can stand for different things, including Rich Site Summary or Really Simple Syndication. Users can subscribe to the RSS newsfeeds of their choice, and then have access to the updated information as it comes in. RSS is used for all kinds of purposes, including the news itself and announcing new content on Web sites.

RSS content may be read by using an RSS reader, or aggregator. This is usually free software that you can install on your computer that posts new items and stores old ones in a graphical interface. An RSS reader similar to e-mail software in that it displays incoming items and can store content for offline reading. Subscribing to a newsfeed is usually as simple as entering the address of the RSS document.

It is also possible to subscribe to and read your own collection of RSS feeds on Web sites devoted to this purpose. Bloglines is one such example. The advantage here is that you can access your RSS feeds from any computer that is connected to the Web.

Using and Customizing Internet Explorer.

Basic questions

1.     What is the browser? Now browser software you know?

2.     Now user can start the Internet Explore?

3.     Describe the main parts of the Internet Explore user interface.

4.     How buttons present on the IE toolbar?

5.     How users can shange the settings of the Internet Explorer? How many main sections are present on the General tab of the IE Settings dialodue box?

6.     What is the Favorites in IE? How user can add the site saddress to the Favorites?

Starting Internet Explorer

You have quite a number of choices of how to start up your browser (Figure 193) [1].

·        Quick Launch: Starting with IE4+ and Win98+ a new area appears on the Taskbar. This area contains shortcuts to several programs, including Internet Explorer.

·        Desktop icon: Somewhere on your Desktop there is an icon for IE, by default.

·        Start menu: Open the Start menu and then Programs. The icon for IE is probably in the area below the folders and also in the folder named Internet Explorer.

Quick Launch toolbar Desktop icon for Internet Explorer Start menu - IE

Figure 193. Different ways for the Internet Exlorer launching

Since you are reading this page in a browser, you probably already have your favorite method of opening it! However, you should at least read through the steps below. Your particular situation is not the only way to connect to the Internet. You need to be aware of other situations so you won't be totally confused when you use a different computer!

Internet Explorer window

Internet Explorer Interface

Figure 194. Tne Internet Explorer window

The Title Bar shows the title of the page and the browser's name at the left. At the right are the standard buttons: Minimize, Maximize, and Close.

The Menu Bar contains cascading lists of commands.

Address Bar

Addressbar        Go button

Figure 195. The Address and Links bars

The Address bar shows the URL (Universal Resource Location), also called the address, for the web page that is showing in the browser's window. The Links bar is usually shown to the right of the Address bar (Figure 195).

You can type a URL in the Address bar and press the ENTER key to display the page whose location you typed.

IE5 The Go button is added to the right of the Address bar in IE5. If you like the mouse better than the keyboard, you can click the Go button instead of pressing the ENTER key to open the page at the address in the Address bar.

The actual web page is shown in the bottom part of the browser window. The browser will put up scrollbars if the page is too wide or too tall to fit in the window.

A link to another web page, image, or file should look special. The default for a text link is to underline it and color the text blue. You click on a link to open its target in the browser.

Links Bar

The Links bar is a convenient spot for shortcuts to your most frequently accessed web pages. IE comes with some Microsoft sites already showing on the Links bar. Different versions will have somewhat different sites listed. You can delete those and add your own sites [1].

IE4 You can see the links that aren't visible to the right by scrolling the bar. Click on Links bar arrow the arrow at its right end.

IE5 To see links that are not visible, click on Links bar arrow the double arrow at the right edge of the Links bar. A drop list appears.

Status Bar

The Status Bar talks back to you. On its left side you will see messages about what browser is doing (Figure 196). The most common message is "Done", which means that the browser thinks it has finished downloading a web page.

Status Bar with parts labeled

Figure 196. The Internet Explorer Status bar

Message Area. The primary use of the message area is to tell you what is happening as a web page loads. There are several stages in the process and sometimes it seems to take forever!

Also, when the mouse pointer hovers over a link, the message area will show what address is attached to that link.

Some web authors use Javascript to put their own message in the Status Bar. This can be helpful, but it is often quite annoying since you can no longer see the link addresses.

 

When you see:

the browser is:

Statusbar - finding site

Looking for a site. You see this if the site is slow to respond, it does not exist, or you are not connected to the Internet after all. In this example the URL is mis-spelled, so the site does not exist.

Statusbar - contacting site

Contacting the site that it found. (Yeah! it exists!!)

Status Bar - Found site

Waiting for the site to send the data to the browser.

Status Bar - Opening

Receiving data from the site. The progress bar will now show the percent completed.

Status bar - Downloading

Downloading parts of the page. Counts images and objects that have not yet been received

Status Bar - Done

Finished loading.

 

The message area is often too short to completely show many of the messages completely. Use a large resolution and run the browser maximized to get the best view of the messages.

In IE5 the Status Bar is much smarter about how to use the space. The message area includes the progress bar space until the progress bar is needed.

Progress Bar. The dark blue area expands as the page loads [1]. This gives you a visual indication that something is actually happening. The progress bar is only a rough indicator of how much of a page the browser has received. Sometimes it grows longer while nothing is actually downloaded. It is acting like a timer. Eventually, you'll see an error message, if nothing is really happening.

Status Icons. Various status icons keep you informed of special circumstances.

 The icon in the left status bar box shows a network drive with the small red x shows. This means that you are working offline. That is, your browser is not talking to the Internet. That is usually because you are not connected, but you could choose to work offline with File | Work offline. This square is blank when you are connected.

 The padlock in the right status bar box shows that a secure transaction is going on. This means that the web site has taken special precautions so that you can safely send them information like your credit card number or other personal information. Of course you would not normally see both of these icons at the same time!

Other special icons appear more rarely. Each version of IE seems to add new status icons.

Icon: IE5 Privacy: The status bar shows an eye with the international sign for NO in the middle status bar box when your privacy controls block something from an Internet site. If you double-click the icon, a dialog appears that tells you what was blocked.

Security Zone. Security Zone = Internet The security zone refers to how trustworthy you feel a site is. You can adjust settings at View | Internet Options... | Security to help ensure that the browser does not load pages that you think may be dangerous to your computer or your data [1]. There are 4 different zones and 4 levels of security to choose from for each zone. The icons in IE4, IE5, and IE6 are sometimes different.

Icon- Internet Zone  The Internet Zone with Medium level security is the default for all web pages. The browser will warn you before loading a page with certain kinds of code in it.

Icon- Intranet zone   The Intranet Zone is for pages inside your own network. You would certainly trust these more than pages written by strangers!

Icon- Trusted site  The Trusted Zone is for sites you always trust. IE won't warn you about actions that might be dangerous.

Icon- Restricted site  The Restricted Zone is for sites that you think might damage your computer or your data.

IE Toolbar

The toolbar has buttons for the most commonly used commands (Figure 197). When the mouse is over a button, it will gain colors and look raised. Some buttons won't show if the window size is small.

IE4              

Icon: IE6            Toolbar: IE6

Figure 197. Toolbars in different Inrenet Explorer version

Button

Describe

Back and Forward buttons

 

Back and Forward buttons in IE6

Back and Forward. These buttons move you back and forth, in order, through pages you have visited during your current session with Internet Explorer.

The buttons will be grayed out if you haven't been anywhere yet. Each has a drop list attached that shows the pages you have visited, with respect to the page you are on right now.

There are some pages where the Back button does not seem to work. This problem is caused by script (a small computer program) which ran when you left the previous page. In fact, you may never have even seen the previous page if all it did was send you on to a page written for your particular browser. When you use the Back button to return to the previous page, the script runs again and sends you to the page you are trying to leave!

Stop button Button: Stop (IE6)

The Stop button stops the browser from doing whatever it is doing, usually trying to load a web page.

This is very useful when a page is taking too long to display or if you just changed your mind about seeing the page. This button won't stop all actions, like submitting a form that you filled out.

Refresh button Button: Refresh (IE6)

The Refresh button loads the displayed page again.

Sometimes a page does not load completely the first time. Or it may be a page that changes frequently, like one that gives news or sports scores or stock market prices.  When you return to a page you have already seen, IE normally uses the copy it stored in a temporary storage area, called the cache. Using the copy stored on the hard drive speeds up the display. You can use the Refresh button to force the browser to look for a newer version. The page should blank out and then reload from scratch.

If you suspect that your browser is using an old copy of a page, hold down the SHIFT key while you click the Refresh button. This should force IE to look at the original page instead of the copy in the cache.

If a page has definitely changed (perhaps when you are editing one of your own HTML pages), but the browser refuses to show the new version, you should clear the browser's cache and then Refresh to make IE go find the newest version of the page. (  Tools  |  Internet Options...  |  General tab  |  Delete Files...  )

Home button Button: Home (IE6)

The Home button returns you to the page that IE shows when it first opens. The default home page is one of Microsoft's own pages, but you can change that to any page on the Internet or to one on your own computer.

It is handy to have a page of your own that has links to the pages that you visit often. Your ISP or online service may have a page for you to use as a Homepage. Often you can customize such a page by choosing the background, style of buttons, and links to show.

Search button 

The Search button opens a pane in the left of the browser which shows the search engine that you used last from this window.

IE4In IE, you can choose a search service from a drop list. The item  List of all Search Engines  opens a page from Microsoft that lists a larger number of search services. You must be online to use any of the search services or to view the page that lists the services.

The results are shown in the left pane. To see the results you may have to widen the pane by dragging the right edge of the pane. Or you can use the horizontal scrollbar at the bottom of the pane.

IE5The Search feature under IE5 has more options than in IE4. Click on the Customize menu at the top of the search pane to see all the choices. If you choose multiple search engines in the Customize dialog, you can switch between them using the Next button. The Search and Results panes look similar in IE6 to those in IE5.

Search pane displayed   Pane: Search (default for IE6)    Pane: Search results (IE6)

Favorites button Button: Favorites (IE6)

The Favorites button opens a pane on the left of the browser of shortcuts to web pages. Clicking a shortcut for a page opens the page in the browser.

Button: Media (IE6)

Icon: IE6The Media button opens a pane at the left of the browser window. Its purpose is to make it easy for you to play music, video, or multimedia files. It is particularly handy for listening to Internet radio stations.

History button Button: History (IE6)

The History button opens a pane in the left of the window which lists the web pages you have visited recently. They are grouped by date. Click on a day and then on a folder for a particular site. Click one of the links to see that page again. You must, of course, be connected to the Internet unless the shortcut is to a file on your own computer.

This list is kept in the folder History folder C:\Windows\History or C:\Documents and Settings\[yourusername]\Local Settings\History

IE5  In IE5 the History pane has been improved so you can easily change how the list of sites is sorted. You can even search the History list right in the pane.

Fullscreen button

Toggles the window to cover the entire screen and back to the smaller size. This button was on the IE4 toolbar by default but is not in later versions. You can add it to the toolbar in the Customize dialog. [ View | Toolbars | Customize ]

Button: MailButton: Mail (IE6)

Opens your mail program, which by default is Outlook Express. You can change what program is opened with a setting in  View  |  Internet Options...  |  Programs 

Button: PrintButton: Print (IE6)

Prints the current page. To get a dialog where you can make some choices of what and how to print, use the Print... command on the File menu.

Starting with IE5.5, you can preview what will print before you actually have to print. [ File | Print Preview ]

Button: Edit (IE6) -list dropped

Opens the program that is associated with HTM and HTML files for the command Edit. Notepad is the program associated with editing HTML pages, by default.

To change the program that opens the page for editing, you must change the association.  You change an association in Windows from a My Computer or Explorer window  View | Folder Options... | File Types . It can be tricky.

Button: Messenger 

The Messenger button opens MSN's Messenger Service in early versions and AOL Instant Messenger in IE6. The messaging program notifies you when people you know are online. You can send and receive messages. This button shows only if you have installed the messaging software.

Browser General Settings

The Internet Options dialog View | Internet Options... or   Icon: IE6 Tools | Internet Options... contains many different settings that affect the way Internet Explorer (IE) behaves (Figure 198). Most of these are not often changed from the default settings. In the Step-by-Step sections that follows, you will verify only those settings that will allow IE to respond in the way the directions say that it will [1].

The General tab has three main sections plus some buttons to optional areas:

Home page: sets what page will be displayed when IE first opens. The default is a page from Microsoft.

The Use Default button will restore this default setting. You can type in an address to a different page or load a page and click the button Use Current to use the page currently displayed in the browser as the new Home page. If you don't want the assistance of a Home page, you can have IE open a blank page by clicking the button Use blank.

A portal can be a good choice for your home page. What makes a page a portal? It contains services and links for the most common Internet tasks in a convenient layout. Many major Internet sites are trying to become portals. They show news headlines, weather, sports scores, a search box, and whatever else they think you might want. These pages can get quite messy since they try to do so many different things.

Temporary Internet files: the files that IE must store on your hard drive to display a web page. These files are also called the browser's cache. The page will display faster on a second visit if the files are already in the cache on the hard drive. You normally want to keep these files around for a few days at least. Too large a cache will slow down your browser. It can take longer for the browser to check what it already has than it would have taken to just download everything all over again.

Delete Files: deletes all the temporary files. You will need use this button if IE gets confused and continues to load an old version of a page that you know has been changed.

If the browser seems slower than usual, cleaning out these files may speed things up.

Dialog-Internet Options Dialog-options-settings

Figure 198. Internet Explorer Browser General Settings

Settings... allows you to control how often IE checks for new versions of the files, how much space on the hard drive can be used for these files, and where they are kept. If you have more than one hard drive, it can speed loading to have the temporary files on a small drive. More is not always better here! Too large a setting for the disk space will let your cache build up too large, slowing down your browser.

History: a list of the pages you have seen recently. The list can get very long very quickly. You should clear it from time to time. You can clear the list manually here with the Clear History button. You set the number of days for the computer to remember where you have been here also.

Buttons for defaults: give you some control of the browser's default settings (what you will see if the web page does not give specific directions).

The Accessibility button has choices that let you override parts of the HTML code. This lets people with visual handicaps force pages to use very large font sizes or high contrast colors.

IE5Icon: IE6Font size settings are moved to the menu View | Text Size in Internet Explorer 5/6. You can choose between Largest, Larger, Medium, Smaller, Smallest.

How to access resources on the Web with IE 6

1. If you have the URL (address) of a Web page

Type the URL to go directly to the page. IE 6 gives you two ways of doing this.

Type the URL in the Address bar at the top of the screen. To accomplish this, click on the Address bar to highlight the current URL. Then type in the new URL and press the Enter key.

Click on File/Open at the top left of the screen. A pop-up window will appear with a text entry window. Within that window, type the URL of the file you wish to retrieve. Press the Enter key [11].

2. If you are on a Web page

Click on:

·        words or images which change the shape of the mouse pointer from an arrow to a hand and display a URL on the bottom of the screen when the mouse pointer is placed over it

·        the blue words on the display screen

·        the purple words on the display screen (the purple color indicates that the resource has been recently accessed on your terminal)

Note: The color blue is generally the default color for text that contains a link, and purple is the default color for text representing a link that has been visited in the recent past. Nowadays, Web page creators are coloring their links in all sorts of ways. The best way to figure out which text represents a link is to position your mouse over the words and see if the pointer shape changes from an arrow to a hand. The hand represents a link.

3. If you want to use pre-installed links

IE 6 offers a collection of Web sites in its Favorites collection. Click on Favorites on either the text bar or the tool bar at the top of the screen to access these resources.

Navigating the Web with IE 6

IE 6 allows you to move back and forth among the Web pages that you visit during a session.

To go back to previous sites:

Click on the small Back left arrow on the navigation bar near the top left corner of your screen. Each time you click on this arrow, you will return to the next previous site that you visited. If you hold your mouse over the Back arrow, the title of the upcoming page will briefly appear (Figure 199).

To skip farther back, click on the small black triangle to the right of the word Back. This will bring up a list of pages you have visited. Click on any one of these choices to return to the desired page. This is the equivalent of clicking on the Back arrow several times [11].

To move forward:

When you have returned to previous sites with the Back arrow, you can go forward again by clicking on the small right-pointing arrow next to the Back arrow. If you hold your mouse over this arrow, the title of the upcoming page will briefly appear.

To move farther ahead, click on the small black triangle to the right of the Forward arrow in the menu bar at the top of the screen. This presents a list of several sites you have visited. Click on any of the choices to return to the desired site. This is the equivalent of clicking on the Forward arrow several times.

              

Figure 199. Using Back and Forward buttons

Useful options on the menu bar

The menu bar at the top of the screen includes some useful options. Here are a few highlights [11].

File/New/Window: You can open up a second copy of IE 6 by using this feature. This allows you to visit more than one Web page at a time.

File/Edit with...: You can edit the current Web page using the editor of your choice. Select the editor by going back to the Menu Bar and choosing Tools/Internet Options/Programs. You choices will be determined by software installed on your computer.

Edit/Find (on This Page): IE 6 allows you to do a text search of the document on your screen. Choose this option and type in the word or phrase you wish to search.

Tools/Show Related Links: IE 6 will display pages that are related in content to the current page. This is a service of Alexa, a Web content and traffic analysis company.

The Tools menu offers you many ways to customize IE 6.

Saving web documents for later use: download and print

You can download to disk, email, or print the Web page on the IE 6 screen [11].

To DOWNLOAD

1.     Click on File/Save As (top left of screen). A pop-up window will appear.

2.     Save in: Choose the desired drive.

3.     Save as type: Make sure you save the page to the file type that will be useful to you. If you save the page as a Web page, you will need a Web browser or HTML editor to view it. A text file (txt) can be viewed in a word processing program such a Word or WordPerfect.

4.     Click on Save

To PRINT the entire document:

1.     Click on the Print icon on the Tool Bar.

2.     Click on OK.

Favorites

If you browse the Web very much, you will find many sites that you might want to go back to someday. Remembering the web addresses is entirely too hard for the normal brain! Your web browser can keep a list for you that will keep the strain off your brain. Most browsers record these bookmarks with an HTML file, but not Internet Explorer.

You have the choice of viewing your Favorites as cascading menus from the IE menu or as a hierarchy of folders in the Favorites pane. You will no doubt find that you prefer one method over the other.

Note. When using a shared computer, keep in mind that other users may change your bookmarks. Copy your bookmarks.htm file or your Favorites folder to a floppy disk as a backup.

View Favorites

Pane: Click on the Favorites button on the toolbar. A new pane appears on the left of the display area. Your computer may have already folders besides the ones that come with IE. The advantage of this pane is that the links stay visible so you can quickly choose a different one. The disadvantage is that it reduces the space available for the page.

Menu: Select the menu Favorites. A cascading menu opens. Do not click on any of the choices. The menu has the advantage of displaying quickly and it does not take up screen space after you choose a link. Having to open and maneuver through the menu each time is its disadvantage.

Add to Favorites: Drag and Drop to pane

1.     With the any site displayed in the viewing area, drag the icon next to its address in the Address Bar down to the Favorites pane. Do not drop yet.

2.     Hover over the Links folder until it opens and then move the pointer onto the list. A heavy black line appears to show where the link will be dropped.

3.     Drop the link at the top of the list under Links. A new item appears, but not at the top of the list.

4.     You can rename this link. For this, Right click on the new link and choose Rename.

5.     Type the name and press ENTER

Add to Favorites: Right click menu

1.     In the left frame (not the left pane), right click on the any link.

2.     From the popup menu select Add to Favorites... The dialog Add Favorite opens.

3.     Click on the button Create in>>. The dialog box expands to let you choose a folder from the folder tree or use the button to make a new folder.

4.     Click the button New Folder… and type a new folder nam.

5.     Click on OK.

With the new folder selected, click on OK in the Add Favorite dialog. The dialog closes.

Note. Many framed documents don't work well outside of their frames. There may be no way to get to other pages on the original site. The page by itself may not make much sense.

Organize Favorites

Once you have several folders and shortcuts, you will want to reorganize them from time to time. A single list gets too long to manage very quickly.

Using Favorites | Organize Favorites... you can create, move, and delete folders and shortcuts (Figure 200). You can also make these changes from Explorer or My Computer. After all, Organize Favorites is actually a specialized My Computer window. The shortcuts are stored in C:\Windows\Favorites.

You can drag or delete shortcuts directly in the left pane in Internet Explorer or on the Favorites menu, but you cannot create a folder directly on the menu.

Some special folders are created inside Favorites when IE is installed. Of special interest is the folder Links, which contains the links that are shown on the Links bar. You can personalize this bar simply by adding links to the sites you visit the most [1].

You can make a backup of your Favorites by copying the folders and shortcuts to another folder or to a floppy disk. You can select and copy several folders (or all of them) at a time in an Explorer or My Computer window. Then open an Explorer or My Computer window to your destination (folder or floppy drive) and paste.

Dialog- Organize Favorites Dialog - Organize Favorites in IE5

Figure 200. The Favorites tool in the Internet Explorer

Electronic mail. Email software. Web-based mail.

Basic questions

1.     What is the e-mail?

2.     Now user can send and receive the e-mail messages?

3.     How reliable is e-mail?

4.     How parts contain Internet e-mail addresses?

5.     How use the e-mail software to send, receive, and manage electronic messages?

6.     How user can send files as Attachments and open it?

7.     What is the web-based e-mail? It is advantages and disadvantages.

How It Works

Ïîäïèñü:  
Figure 201. How Email Works
Electronic mail, or e-mail, is the most frequently used service on the Internet. You can send a message any time, any where and the recipient can read it at his or her convenience. You can send the same message to several people at the same time. You cn save time. E-mail is fast, usually taking no more than a few minutes to be received. You can e-mail electronic documents and the recipients can then edit and return revised versions.

It can take days to send a letter across the country and weeks to go around the world. To save time and money, more and more people are using electronic mail. It's fast, easy and much cheaper than the using the post office.

What is e-mail? In its simplest form, e-mail is an electronic message sent from one computer to another (Figure 201). You can send or receive personal and business-related messages with attachments, such as pictures or formatted documents. You can even send music and computer programs [12].

Let's say you have a small business with sales reps working around the country. How do you keep in contact without running up a huge phone bill? Or what about keeping in touch with far-flung family members? E-mail is the way to go. It's no wonder e-mail has become the most popular service on the Internet.

Follow the Trail

Just as a letter makes stops at different postal stations along its way, e-mail passes from one computer, known as a mail server, to another as it travels over the Internet. Once it arrives at the destination mail server, it's stored in an electronic mailbox until the recipient retrieves it. This whole process can take seconds, allowing you to quickly communicate with people around the world at any time of the day or night.

Sending and Receiving Messages

To receive e-mail, you must have an account on a mail server. This is similar to having an address where you receive letters. One advantage over regular mail is that you can retrieve your e-mail from anywhere location. Once you connect to your mail server, you download your messages to your computer.

To send e-mail, you need a connection to the Internet and access to a mail server that forwards your mail. The standard protocol used for sending Internet e-mail is called SMTP, short for Simple Mail Transfer Protocol. It works in conjunction with POP servers. POP stands for Post Office Protocol.

When you send an e-mail message, your computer routes it to an SMTP server. The server looks at the e-mail address (similar to the address on an envelope), then forwards it to the recipient's mail server, where it is stored until the addressee retrieves it. You can send e-mail anywhere in the world to anyone who has an e-mail address. Remember, almost all Internet service providers and all major online services offer at least one e-mail address with every account [12].

How Reliable Is E-Mail?

E-mail reaches the recipient most of the time, but delivery is not guaranteed.

If the message doesn't reach its destination the first time, the mail server sends it again.

If the message is not delivered, you usually receive a message explaining the problem, along with the full text of the original message. You can correct the problem-usually an incorrect e-mail address--and resend it.

Anatomy of an E-Mail Message

E-mail messages are similar to letters, with two main parts [12]:

The header contains the name and address of the recipient, the name and address of anyone who is being copied, and the subject of the message. Some e-mail programs also display your name and address and the date of the message.

The body contains the message itself.

Just like when sending a letter, you need the correct address. If you use the wrong address or mistype it, your message will bounce back to you--the old Return to Sender, Address Unknown routine.

When you receive an e-mail, the header tells you where it came from, how it was sent, and when. It's like an electronic postmark.

Unlike a letter, which is sealed in an envelope, e-mail is not as private. It's more like a post card. Messages can be intercepted and read by people who really shouldn't be looking at it.

Understanding E-Mail Addresses

Internet e-mail addresses typically have two main parts:

[email protected]

First there is the user name (professor) that refers to the recipient's mailbox. Then there's an at sign (@). Next comes the host name (learnthenet), also called the domain name. This refers to the mail server, the computer where the recipient has an electronic mailbox. It's usually the name of a company or organization.

The end of the domain name consists of a dot (".") followed by three or more letters (such as .com and .gov) that indicate the top-level domain (TLD). This part of the domain name indicates the type of organization or the country where the host server is located.

Here are the top-level domains currently in use:

The chart below (Figure 202) shows the difference between an e-mail address and the address of a website, also known as a URL.

[E-mail and Web Addresses]

Figure 202. Difference between an e-mail address and the address of a website

Using E-mail Software

The software you use to send, receive, and manage electronic messages is called an e-mail client. (Most web browsers have with this software.) To send an e-mail, you enter information similar to the heading of a typical interoffice memo.

Sending an E-Mail Message

Most e-mail programs have many features in common. Once you know one program, you can easily use others.

Launching your e-mail program depends on which software you use. In some cases, you click on the e-mail icon (often an envelope), or the Mail button on the browser toolbar, or choose the Send To option from one of the menus. To write a message, click on the Compose Mail, New Message, or similar button [12].

In the new message window, type the e-mail addresses of the recipients in the To field, or use the address book (a component of your e-mail program where you can store frequently used e-mail addresses) to select one or more e-mail addresses (Figure 203).

Figure 203. The E-mail Message header

In the CC field, enter the address of anyone you want to receive a copy of the message. Type the e-mail address or choose it from your address book. Enter the appropriate information into the BCC field, if you want to send a blind copy and your program has this feature.

Type the subject of the message now or wait until after you have composed your message.

Then type your message. You can edit it as you would modify a word-processing document. You can also copy text from another document and paste it into the message box.

Finally, click on the Send button.

Reading E-mail Messages

When you launch your e-mail program, it usually shows you the messages you have received. From here you can read, reply to, and manage your e-mail.

Messages are organized in folders or boxes. Received mail is typically kept in an Inbox; outgoing mail is stored in an Outbox; sent mail is filed in a Sent box, and discarded mail may be kept in a Deleted Mail box (Figure 204).

To read an e-mail, you typically double-click on the envelope icon or the Subject line of the message. This opens a new window containing the header and body of the message [12].

To review mail in other folders or boxes, click or (double-click) on the folder. Then click the message that interests you (Figure 205).

Replying to E-mail Messages

After you have read a message, you may decide to reply.

The window with the e-mail you are reading typically has a Reply or Re button. Click on this button to open a new window. The To and Subject lines are automatically filled in with the e-mail address of the sender and the subject of the message.

You might also have a Reply To All or similar button that also opens a new window. In this case, all the addresses in the CC list are included in the To and CC lines.

Figure 204. The inbox folder in the E-mail application

Figure 205. Typical e-mail message

In some programs, the original message appears automatically. Other programs have a Quote or Include Original Message button. By clicking on this button, the text of the original e-mail appears in the body of the reply, usually marked in a different font or color, or with a special character, such as the greater than sign (>) at the beginning of each line.

You can choose to place your reply before or after the original text.

To respond to a series of ideas or questions, you can intersperse your reply with the original text. Typically, your replies appear in a different color or font.

Deciphering Error Messages

If an e-mail is returned to you, most likely it will contain an explanation.

User unknown: The message arrived at the mail server, but the server couldn't find the recipient. Check the user name part of the e-mail address for errors and try sending the message again. Also, double check the domain name to ensure that you are sending it to the right organization.

Host unknown: Your mail server could not find out the server's computer address based on the domain name. Check the domain name in the e-mail address for errors and try again.

Message hasn't been delivered, but will try again. Your mail server failed to deliver the message, but will continue to resend it. This error message indicates a temporary communications problem that may clear up by itself. For example, this message is generated when the recipient's mail server is not functioning or is disconnected from the Internet.

Sending Files As Attachments

In addition to sending text messages, most e-mail programs allow you to attach word-processing documents, spreadsheets, graphics, audio, video, and other electronic files to your message.

To attach a file (Figure 206) [12]:

1.     Click on the Attachment or Include File icon, often represented by a paper clip. This feature is often located on the toolbar or on a pull-down menu.

2.     Locate the file on your computer's hard drive or other storage device from the window that typically opens requesting the name of the file.

3.     Select the file you want from the file attachment window. An icon representing the file may appear in the body of your message, or the name of the file appears in the Attachment line of your message window.

Files sent as attachments usually need to be encoded. E-mail software usually does this automatically. Encoding is not the same as encryption. Encoding adds no security.

There are several encoding schemes, such as MIME, UUencode, and BinHex. The recipient's software must support the same encoding scheme in order to decode your attachment.

Sending Attachments         

Figure 206 . The e-mail message with attachment

Opening Attachments

To view an attached file, you can often click on the file icon or save the file to your hard drive, then use the appropriate software application to open it.

Attached files must be decoded. This usually happens automatically.

With some e-mail software, you open or save an attached file by double-clicking on the icon for the file. This typically brings up a dialog box allowing you to decide how you want to process the file.

Should you open an attachment that looks like random characters and symbols, it probably has not been decoded correctly. Alternatively, you may be viewing it with the wrong software application.

If decoding from your e-mail program doesn't work, you may need decoder software, which is available at Simtel.Net. Save the file to your hard drive, then run the decoder software to extract the file from its MIME, UUencode, or BinHex form.

After decoding, you may need to decompress the file. Some e-mail programs do this automatically. Decompression software is also available at Simtel.Net.

Caution: Your computer can contract a virus when you decode an attached file. If you do not know or trust the person who sent the e-mail, delete the attachment to avoid infection [12].

Web-based E-Mail

Once e-mail becomes an essential part of your life, you will want to check it often. With a Web-based e-mail account, you can do it from any computer connected to the Net, anywhere on earth [13]. There's no need to lug around a laptop when you're traveling, because you can access your e-mail from a computer at a friend's house, a hotel business center or at one of the thousands of cybercafés that have sprung up around the world.

Another benefit of Web-based e-mail is that you can keep the same address for life. Once you have an account, even if you change companies or switch Internet service providers, the address remains yours.

How It Works

With client-based e-mail, like Outlook Express or Eudora, a software program running on your computer accesses a remote mail server. With Web-based e-mail, to send and receive messages, you access a website, so all you need is Internet access and a web browser (Figure 207). Here's how to access your e-mail:

First, log on to the site by entering your account name and password. Now you can read your messages, send replies, forward messages, and send and view attachments. Most services offer online address books to store your e-mail addresses and contact information. You can also set up folders to manage your messages.

One thing to keep in mind is that many free Web-based e-mail services limit the amount of storage that they provide. For instance, Yahoo! Mail has a 1Gb limit. This may sound like a lot, but if you receive loads of mail, particularly if it includes attachments like photos and video clips, you will have to delete them periodically to stay below the limit or pay for additional storage [13].

Setting Up an Account

Establishing a new e-mail account takes only a few minutes and couldn't be easier. You'll have to provide information about yourself and choose an account name and password. Your account name or ID becomes part of your e-mail address. If you open a Hotmail account and choose "wiseguy" as your ID, your address becomes "[email protected]." Account names can use letters and numbers, such as "professor2000," can't contain any spaces, and are limited in length, depending on the service.

Hundreds of websites now offer free Web-based e-mail, so how do you decide which one to go with? Think about this: We expect the postal service to deliver our letters reliably every day and we trust it to keep our communications private. As you come to depend more on e-mail for business and personal communications, having reliable, trustworthy access is critical. You will have to evaluate each service on its track record.

A few services stand out for their longevity, reliability and friendliness. Our top recommendations are [13]:

·        Gmail, from the popular search site: http://mail.google.com

·        Mail.com, which offers a choice of addresses, such as europe.com and doctor.com: http://www.mail.com

·        Yahoo! Mail, from the popular portal: http://mail.yahoo.com

Figure 207. The mailbox window on the Yahoo!

Practical example – How work with account on the Yahoo! Mail.

1. Run your web-browser (for example, Microsoft Internet Explorer).

2. Open the web-portal Yahoo! For this in the address bar of the your web-browser type text www.yahoo.com and press Enter key. Some second later the start page of the web-portal Yahoo! will be loaded.

3. Create an own mailbox on the Yahoo server.

Click on the reference Check Email on the start page of Yahoo! A new page will be opened. To create a new mailbox, click on the reference Sign Up. A server will suggest to choose one of three possible variants of mailbox:

Free of charge (Free Edition). Example of such address: you@ yahoo.com;

Custom Edition - payment of such mailbox is $35 on a year. You will be able to have a home address, for example: [email protected]:

Business Edition - payment is $9.95 on a month, addresses givens for the different subsections of firms, for example, [email protected].

Choose the first variant and click on the reference Sign Me Up! A page will appear with a form-questionnaire, where it is needed to fill follow information [13]:

 

Yahoo! ID

Enter name of your mailbox

Password

Enter your password

Password Re-type

Retype a password to avoid of the error

Question Security

Choose from the list or enter the question which is associated with your password. This question will be put to you when you lost password

Answer Your

Give an answer to the question

Birthday

Enter the date of the your birthday

Current Email (Optional)

Enter existent e-mail address (optional parameter)

First Name

Enter your name

Last Name

Enter your last name

Language & Content

Choose from the list the language and parameters of the information delivery

Code Zip/Postal

Enter Zip code of the your city

Gender

Enter your gender

Industry

Choose from the list the name of the industry in which your activity

Title

Choose from the list the kind of the address to you, for example, Mr., professor and others

Specialization

Enter your speciality

Send of me special offers from selected of Yahoo! partners through of Yahoo! Delivers

Put a small flag near this point, if you wish to subscribe to some groups of news, for example, music, business, shops, trips and others like that

Enter of the word as it is shown in the box below

In this field enter a word which will be represented on the screen. (It is need, to do impossible access for the children).

 

After you fill all fields, click on the button Submit. If all information is entered correctly, on the Yahoo! server will be created your mailbox. Sometimes happens so, that the name, which you select for the mailbox, already exists. Then the system will suggest enter the new name or choose the new name from automatically created list. You need execute these requirements and again click on the button Submit.

4. Check the new mailbox.

Open the web-portal Yahoo! For this in the address bar of the your web-browser type text www.yahoo.com and press Enter key. Click on the reference Check Email on the start page of Yahoo! Enter the name and password and click on the reference Sign In. A new page will be opened. In the section Message Center click on the reference Check Email. A page will be reloaded and you will see the form similar to the window of the ordinary mail-client program. Look into the folder Inbox. You will see a letter with greetings and report, that your mailbox is registered on the Yahoo!

5. Send the letter to your friend.

For this click on reference Compose. A new page with the blank letter form will be opened. In the field Òî: enter the address of the mailbox of your friend. In the field Subject type "Test". In the field of the message body type any text. When the message will be ready, send it’s, by the clicking on the button Send.

7. Create any files with the picture and save it in the your folder on the disk.

8. Send the letter to the your friend with the attached file.

Create the new letter, as show above. Fill the all fields in the blank: "To", "Subject", "Message". To create the letter attachment, click on the reference Add/Delete Attachments. Choose the file which you want to send together with the message, and click on the button Send.

Using The Bat! as Internet e-mail program.

Basic questions

1.     What is the e-mail? Now user can send and receive the e-mail messages?

2.     What are the primary purposes of The Bat!?

3.     Now user can quick configure The Bat!?

4.     Now user can change settings of the E-mail Account?

5.     What the SMTP and POP servers are using for?

6.     What is IMAP? It is advantages and in-advantages in compare to the POP server.

7.     How user can check the e-mail? What is the Message Dispatcher?

8.     How user can create and edit the e-mail message?

9.     How user can address the e-mail message? What is the Address Book?

10. How user can send the e-mail message using The Bat!?

General Information

The Bat! (Figure 208) is an Internet e-mail program. The primary purposes of The Bat! are [14]:

·        Providing an efficient way of processing large numbers of messages;

·        An easy-to-use user interface;

·        Allowing users to work easily with several mail accounts and to ease the exchange of messages between them;

·        Keeping working delays to a minimum. The Bat! makes extensive use of Windows' multitasking capabilities. This means that the user can send and receive e-mail while reading or writing other mail;

·        Providing a truly multi-lingual interface. The Bat! communicates with the user in various languages - the interface's language can be chosen on-the-fly from the main program menu.

The Bat! also allows the user to pre-process mail on the mail server - without actually downloading messages to the local hard drive. The Bat! has a versatile and comfortable built in message editor with many useful functions, an Address Book and it provides an extensive set of tools for processing your mail.

The program has been developed mainly for business messaging, which is why we have tried to provide as comfortable an interface as possible, without cluttering the workplace with an excessive quantity of rarely used or "just for fun" interface elements.

Configuring The Bat!

After you have installed The Bat!, the program starts automatically. If you are installing The Bat! for the first time, you will be prompted for a working directory. The working directory is the most important directory for the main functions of The Bat! - all of your account home directories, the account data and address books will be stored in there by default. You also will be prompted about adding The Bat!'s icon to your Desktop, Start Menu and Send-To menu. If an account list file is found in the directory you have specified, The Bat! will automatically add the listed accounts to the configuration details of your copy of The Bat!, otherwise the New Account Wizard will open [14].

Figure 208. The Bat! Main window

Enter a name for the account you want to create and specify the home directory for this account. If the home directory contains account configuration files (file names begin with 'ACCOUNT'), the data from those files will be used as the defaults for your newly created account. If you choose <default> as the home directory, The Bat! creates a sub-directory in the working directory with the same name as the account.

After you have entered a new account name and the home directory has been selected, click Next. The New Account Wizard begins walking you through the fields for which you need to enter setup information [14].

You will need to supply the following items in the panels of the New Account Wizard (click Next after filling out each page):

Your Name - Enter your name as you would like it to appear in the From field of all of your outgoing messages from this e-mail account, indicating to your recipients who the mail is from.

E-mail Address - Enter the e-mail address that has been assigned to you by your Internet Service Provider or your organisation's e-mail administrator. This is the address that other people will use to send you e-mail.

Organisation - The name of the organisation that you represent (if any). This information about the name of your organisation is placed in the header of all of the messages you write. 'Mythical Software, Inc' is an example. If you do not want to identify your organisation, leave this field blank.

In the next window you are prompted to choose which protocol to use to access your mail server. You can choose either POP3 (Post Office Protocol v3) or IMAP (Internet Messages Access Protocol).

POP3 Server - All of your incoming e-mail messages are delivered to your incoming e-mail account, which resides on a computer that runs your incoming e-mail server. Once your messages arrive at your mail account, The Bat! picks them up and transfers them to your PC.

IMAP Server - Accessing your e-mail messages directly on the on e-mail server. It permits a client email program to access a remote message store as if it was local. By using IMAP you can manipulate your messages from a desktop computer at home, a workstation at the office, and a notebook computer while traveling, without the need to transfer messages or files back and forth between these computers.

In the incoming edit box, type the full host name (or IP numeric address, e.g. 193.219.214.39) of the computer that runs your incoming e-mail server: mail.ritlabs.com is an example.

SMTP Server - To send messages in The Bat!, you must have access to a computer running an SMTP (Simple Mail Transfer Protocol) server. Your outgoing messages are sent to the SMTP server, which delivers them to your recipients. The address may be represented as a traditional Internet host name (e.g.: mail.ritlabs.com) or as an IP numeric address (e.g. 193.219.214.38). Check My Server requires authentication for sending mail to allow The Bat! making authentication on the server before sending messages.

Username - Enter the name that you will use to log in to this e-mail account. This name is provided by your Internet Service Provider or your organisation's e-mail administrator, and it usually consists of the text that appears before the at sign (@) in your return e-mail address. In the example [email protected], the login name is john.smith.

Password - Enter the password you use to access your mail server. You may leave this field blank - in this case you will be prompted to enter the password each time you try to retrieve mail.

Use secure login method (APOP) - check it if you need to perform a secured login using APOP authentication protocol

Leave copy of messages on the server - You can use your account from different places. In this case, you may want to leave messages on the server to make it possible to retrieve them from other places from which you use your mail account. If you do not want to leave copies of messages on the server, the messages will be deleted from the server mailbox after their successful retrieval.

Once you have completed setting up your account via the New Account Wizard, you are now ready to send and receive messages. However, you may need to take an additional step in order to send messages.

If the computer that runs your POP3 or IMAP server (incoming e-mail account) also runs an SMTP server, then no additional setup action is required. You are completely ready to send and receive messages in The Bat!.

If you ever wish to change the settings of your e-mail account, you can do so from the Account Properties dialog.

Setting up an E-mail Account

This is the set of options available for the account properties. It is available from the "Account | Properties" menu option (<Shift+Ctrl+P>).

Each e-mail account (Figure 209) set-up in The Bat! has its own folder structure which is used for storing incoming, outgoing and sent messages. Other folders may have any name (depending on their use) but there are always four default folders, which cannot be deleted or renamed.

These four default folders are [14]:

·        Inbox     the default incoming mail folder

·        Outbox  the outgoing mail folder

·        Sent       default folder for sent mail

·        Trash    folder for storing deleted messages before they are removed permanently

Each account also has its own Sorting Office / Filters settings.

Account General Settings

This section is for setting up the title of an e-mail account, as it appears in The Bat!'s account list. This is also where you define the data that is used to generate the sender's data in outgoing message headers.

Name - the name of the e-mail account. It may be any combination of characters. The only limitation is that the name must be unique within the program; in other words, there must not be another account with the same name

Edit personal certificate - use this feature to import any S/MIME or security certificates with which you have been issued.

Edit personal vCard - Invokes "Edit Address Entry" dialog box to edit your "vCard", which is like an electronic ID card which you can attach to outgoing messages. It can contain things like your name, address, contact details (personal and business), a photo and more. When you create a new messageyou can attach your personal vCard to that message from the message editor "Utilities" menu.

From name - the originator's name, which will be put in the header of each message created for the account

From address - originator's e-mail address

Organisation - organisation to which the originator belongs (if any)

Reply name - the name of the person to whom replies must be sent. Usually it is the same as the originator's name

Reply address - the e-mail address to be used for replies to an original e-mail. (the return address, and the address to which confirmations should be sent)

Default address book - The Bat! can use multiple address books. You can select an address book to be associated with this account or simply leave it set to "<default>" if you only intend to use one.

This account is the default for "mailto:" URLs - when you click on a "mailto:" link in your browser, you will want The Bat! to pick up that "mailto:" click and respond to it by creating a new message to that email address. Use this option to predetermine which account will be selected to create a message when you click on such a "mailto:" link.

Account Transport Settings

SMTP server - the address of your SMTP server to which all outgoing e-mail messages from the account will be sent [14]. The address may be represented as a traditional URL (e.g.: mail.ritlabs.com) or as a numeric IP address (e.g. 193.219.214.38); if an IP address is used you should be aware that it could be subject to change. The advantage of using IP addresses in this context is that a DNS lookup is not used, thus it is slightly faster on connecting to the server. Generally speaking, if there are several mail accounts set in the program, it is possible to use just one SMTP server for sending messages from all accounts.

In some cases, depending on the actual SMTP server you've chosen, you may need to perform SMTP authentication.

Authentication - To access the SMTP Authentication options press the 'Authentication' button. From there you can choose which authentication method you wish to use:

Perform SMPT Authentication (RFC 2554) - you can opt to Use settings of Mail Retrieval, to Use specific settings, for which fields appear in which you can enter your user name and password, or to Store password on iKey, for which an iKey device is used to store the SMTP authentication password. Finally, there is an option to use MD5 security with Require secure (MD5) authentication. Use "POP before SMTP" authentication - you can opt to use this SMTP authentication method depending on your ISP's requirements.

Mail server - the address of your POP3 or IMAP4 server on which the account's mailbox is located. The address may be represented as a traditional URL (e.g.: mail.ritlabs.com) or as a numeric IP address (e.g. 193.219.214.38); if an IP address is used you should be aware that it could be subject to change. The advantage of using IP addresses in this context is that a DNS lookup is not used, thus it is slightly faster on connecting to the server.

User - the POP3 user name for access to your mailbox on the server. Usually, it is the same as the part of the account's e-mail address before the "@" symbol.

Password - the password for logging on to the POP3 server. You may leave this field blank - in this case you will be prompted to enter the password every time you try to receive mail.

Authentication - if the log in on your POP3 server allows a secure authentication mechanism, you can configure it by pressing the Authentication button, which invokes a special window. You can use the following authentication methods:

·        Regular

·        MD5 APOP Challenge/Response (RFC 1734)

·        MD5 CRAM-HMAC Challenge/Response (RFC 2095)

There is a further option Do not store password, prompt on mail retrieval, which is especially useful in insecure environments as an extra security layer. If you enable this option, the Password field will be replaced by a Change Password button, which leads to the 'Authentication' dialog box.

8-bit characters are treated - this group of options allows you to set the method used to handle 8-bit (non-ASCII) characters. If you are using only the English alphabet, this feature is not very significant to you because all English characters are ASCII characters and will be sent through the net without a problem. However, if you are using accented characters or character sets other than English, you should choose the method carefully because there still are some mail servers which do not allow 8-bit characters to appear in e-mail messages. If you are not certain that the servers your messages will be passing through are capable of handling the character set you use to write your messages, it is better to choose either Base64 or Quoted-printable encoding. The difference between these two encoding methods is that Base64 produces totally unreadable text. Quoted-printable encoding can still be read if your character set is mostly Latin, in which case only accented characters are encoded. If your recipients are using The Bat! or another program which can recognise Base64 and quoted-printable encoding automatically, you may choose either of these two methods.

Delivery - the default delivery method. This is implemented mostly for defining the function of the <F2> and <Shift+F2> keystrokes for the message editor. If the delivery method is Immediate, pressing <F2> within the editor will send the message immediately, whereas if Deferred is selected, the message will be queued in Outbox.

Combined delivery - if this check box is ticked, using the "Get new mail" command will also result in the sending of queued messages from Outbox, while using the "Send queued mail" command will also result in new mail being retrieved at the same time.

Mail management Settings

Message management

Delete received messages from server - if this method is selected, The Bat! does not leave copies of the received messages on the server. This will certainly save disk storage on your service provider's server (especially when your mailbox size is limited)

Leave messages on server - the direct opposite to the above method. This method is useful when you are accessing the server from several places and want to be able to get copies of your messages from each of those places

Keep messages on server for n days - the maximum age of messages left on the server. When a message is older than the age stated, it will be automatically deleted from the server. This means that when you opt to leave messages on the server for two days, retrieved messages will be deleted on the third day.

Delete message from server when it is removed from Trash - use this option if you want your messages to be kept on the server until you delete them and they are removed from the trash folder.

Receive header only if message size if greater than n K bytes - use this option if you do not want to receive large messages from the account. This may be useful when you are away from your usual home base and want to read only significant messages (messages of such kind are usually relatively short).

A word of warning: if you use this option in conjunction with the "Delete received messages from server" option you will not get another chance to retrieve the large message. It will be deleted without being read. It is better to use the "Keep messages on server for n days" option and then use the Message Dispatcher to retrieve the message when it is more convenient.

Message Dispatcher

Message lines to download with header - this setting determines how many lines of the message to download with the message header when viewing within the Mail Dispatcher. This allows you to read a part of a message to decide whether or not you wish to download it this session

Invoke automatically at each mail check - if this check box is ticked, the Mail Dispatcher will be invoked for each "Get new mail" command when there are new messages in the mailbox

Show all messages left on server - This option is available only if the previous option is set. If it is set, the Mail Dispatcher will show all messages left on the server, otherwise only new messages will be shown

Ports

Mail service port numbers are sometimes changed to prevent other systems from the outside world from connecting to servers used within the given network. In this case, you must re-define the port numbers [14].

·        SMTP   the port number used by SMTP protocol (default 25)

·        POP3    the port number used by POP3 protocol (default 110)

·        IMAP4  the port number used by IMAP4 protocol (default 143)

Account Preferences

POP Account

Check mailbox at startup - if ticked, the "Get new mail" command is invoked automatically each time The Bat! Starts

Periodical checking each n minutes - The Bat! will automatically examine your mailbox for new mail at intervals of the defined number of minutes, if this check box is ticked. If you want to check mail even more frequently than this, you can change the drop down combo box to specify seconds instead of minutes.

Mark message as read when it is being read for - within this time period, unread messages will retain their unread status. Once an unread message has been marked as read, some actions may follow (e.g. Read Mail sorting rules, generation of Reading confirmation). These actions only take place once the newly read message is no longer being viewed.

Mark message as read only when it is open in a separate window - Use this option to restrict the previous option to only apply to messages opened in a separate window rather than the preview window.

Maximum Log file size - the account's activity Log file is stored in the account's home directory and is called ACCOUNT.LOG. To prevent this file from getting too big, you can limit its size with this parameter

Ignore "Check All Accounts" request - use this option  to prevent this account from being checked along with all your other mailboxes when you use the "Check mail for all" function (for example, when your POP3 server only works within a specific time interval).

Allow 8 bit characters in message header - use this option to enable the transmission of raw 8 bit characters (e.g. accented and umlaut characters) within message headers. Leave this unchecked to force these characters to be encoded before transmission.

Allow send/fetch without entering the access password (if any) - allows use of  send / fetch functions without first entering any account access password, i.e. for using the "Check mailbox at startup" option.

Empty Trash folder on exit - the trash folder of the account will be automatically emptied every time you exit The Bat!

IMAP Account

Root folder is a path to the root folder on your IMAP server. If empty, the default value for your account set up by server's administrator is used.

Pre-defined folders give you the flexibility to change the default folders for Outbox, Sent mail and Trash. To set up a predefined box, check the one you want to change and in the edit box enter the full path to the new folder, for example Inbox/Temp for Outbox. Note: Don't put a slash sign "/" at the end of the path

Automatically connect to server options allow you to connect automatically. You can choose from the following:

At startup invoke the Connection Centre automatically for this account when The Bat! is starting.

When account is selected connect you when you switch to your IMAP account. You can just select the account or any of the folders in it.

For managing folders connect when Manage IMAP Folders dialog is invoked

By any command enable to stay connected while you are working in your IMAP account. If you close the connection but continue working in the account, you will be connected again. 

When inactive, disconnect after disconnect when you have not done any work for  a while.

The Advanced Mail Management dialog allows you to precisely set up your IMAP Mail Management. There is a Deletion tab for setting up deletion settings and an IMAP tab for IMAP related advanced options

Deletion tab

Use the following options when you are deleting your messages using <Del> or the toolbar button:

Move messages to the Trash folder is default option that, if checked, moves your messages to the Trash folder.

Mark as deleted, do not use the Trash folder deletes messages from the server without using the Trash folder.

Move to the specified folder here you can choose another folder to be used as Trash when messages are being deleted.

You can use the same options for alternative deletion. Use <Shift+Del> or the toolbar button for it.

IMAP tab

The Quick configure drop down list allows you to pick the best setting for either fast or slow connections. For example, when you are online with a fast connection it sets the refresh setting for every minute. For a slow connection it allows you not to refresh at all until except by user.

Retrieve message structures together with message headers if checked, flags such as attachments and PGP signatures in the messages preview pane will be available.

When browsing messages, retrieve only message text use this option to download only the text of messages without any attachments.

Except message smaller than if checked, you will not download messages smaller than the set size.

Compress folders when switching to another folder compresses the folder every time you switch to another

Automatically disconnect after synchronisation use this if you want to close your IMAP connection every time after you synchronise messages with the local storage.

When on-line, refresh folders every here you can set a period of time after which folders will be repeatedly synchronised.

Cookies

Cookies are typically funny phrases (aphorisms, quotations etc.) that can be inserted randomly in your messages when you use the %cookie macro in a message template [14]. Use of cookies can lighten the tone of your messages and (hopefully) entertain your correspondents. The more cookies you use - the more colourful your messages can become.

Account Files and Directories

Home Directory - the path to the directory where all files related to the given account are stored. This directory is also used for creating the default sub-directories (each mail folder keeps its messages in the MESSAGES.MSB file in its mail-folder directory, which by default is placed in the home directory of the account it belongs to)

Attachment management

Default encoding - the default encoding type for attachments (used by the "Attach a file" button on the toolbar of the message editor). It can be either Base64 (MIME standard) or UU-encode

You can also choose the storage method for received file attachments. They may be either kept in a separate directory (so that you can copy them from there using Windows Explorer, or the Command Prompt. This method is the most appropriate if you receive large files), or in the message bodies. If you choose to store attached files in the <default> directory, files will be stored in a sub-directory named ATTACH in the account's home directory. Attachments stored separately from message bodies may not get moved between account folders if a message body is moved.

The Delete attached files when the message is deleted from Trash option helps The Bat! to keep your disk storage tidy, and ensures that you don't end up keeping file attachments for messages you no longer need.

Folders

Folders are the place where messages are kept. There are two types of folder in The Bat!: standard (or system) and user-defined (or custom). The general purpose of folders is for the classification of messages so that you may easily find messages related to a particular topic.

Each account has its own folder hierarchy. Folders can be named and nested depending on their use, but any account has four standard folders [14]:

·        Inbox     the default folder for incoming mail

·        Outbox  the folder for outgoing messages

·        Sent       the default folder for sent messages

·        Trash    all deleted messages from other folders are stored here, when a message is deleted from the Trash folder, it will be erased permanently (unless you keep a copy on the server).

Standard folders cannot be deleted. They can be moved within the hierarchy but only at the root level.

With sorting rules (Account | Sorting Office/Filters), you can determine in which folder messages should be placed after they have been received, sent, read or replied to.

For example, you may have a contact from whom you often receive messages and you might want to keep track of mails from him/her. You can create a folder with a relevant name, which gives you a clue that the folder holds messages from this contact (his/her name, for instance). You can then create a sorting rule in the Incoming Mail group with the person's e-mail address or name as a signal string, located in the "sender" information for the sorting rule. Once done, all incoming messages from this contact will be moved into the folder that you have created as soon as they arrive.

A User-defined folder may also have its own templates for new messages, replies to messages from this folder and for message forwarding and confirmation, as well as sounds for notification about new messages. You can also define an "identity" for yourself when writing messages while this folder is selected. The "identity" settings allow you to override the "From" and "Reply-to" information that appears in the General Account Details.

It is possible to move and copy messages from one folder to another by a simple drag-and-drop operation: if no keys are pressed while the message is being dragged, a Move operation is performed, if the <Ctrl> key is held down while dragging, the message is copied.

A folder can have sub-folders.

To re-position a folder within the account's hierarchy, press and hold the Alt key and then use drag-and-drop to move the desired folder. This will move a folder next to the folder onto which it is dropped in the account folder tree. To drop a folder into another folder and make it appear as a sub-folder, use <Ctrl+Alt> while dragging the folder.

Receiving and sending e-mail

Checking mail

Once you have your account(s) configured, you can check your mail.

Manual checking

To check mail for a specific account manually, you should select that account in the account's tree of the main window. If you have multiple accounts, you can use the Tools|Check Mail For All menu command to invoke mail checking for all accounts (N.B. you can define accounts that won't be checked  using that command by using the "Ignore Check All Accounts request" option at the Options page of the Account Properties dialogue)

POP3 accounts:

You can retrieve mail from the mail server by clicking the Get New Mail button on the main window's toolbar. When the connection with the server is finished, you should see the result (whether new messages were received or there was an error during connection) in the log page of the main window. By default, all mail fetched from the server will be stored in the Inbox folder [14]. You can change the way received messages are stored using rules in the Sorting Office.

You may also want to use the Message Dispatcher to preview messages on the server and selecting of messages you want to download or delete.

IMAP accounts:

Clicking the Get New Mail button initiates synchronisation of the account's folders, once synchronisation is finished, The Bat! either disconnects from the server or stays on-line - this is configured in the transport properties of the account. To configure the way folders of an IMAP account should be synchronised, use the IMAP Folder Manager (Account|IMAP Commands|Manage IMAP folders menu command).

Use the Account|IMAP Commands|Connect to the server menu command to simply get connected to the IMAP server and stay on-line.

Automatic checking

Fetching new mail for POP accounts or synchronisation of IMAP folders may also be performed automatically.

There are three ways of doing that, each of them can be used no matter whether others are used:

·        Checking mail when The Bat! starts - enable the Check mailbox at startup option at the Options page of the Account Properties dialogue

·        Periodical checking - enable the corresponding option and specify the period of checking at the Options page of the Account Properties dialogue

·        Scheduled checking - create a new event in the Scheduler (or use an existing one), configure time parameters and add a Send/Check Mail action to the start or finish action list.

Message Dispatcher

The message dispatcher (Figure 210) is special feature of The Bat!, which lets you look at the messages stored on your POP3 mail server without downloading them [14]. This is very useful for managing your mail remotely, for example leaving "that copy of the huge document" on the server until you get home but retrieving and reading the urgent memos while still on the mobile connection.

The message dispatcher gets a list of the messages currently available on the server (You can choose to list all messages using <Shift+Ctrl+F2> or just new messages <Ctrl+F2>). Once you have retrieved a list of messages from the server, they are listed for you and, using the check boxes provided, you can elect to do the following to each message:

·        Read     Mark the message as read without downloading it

·        Receive Retrieve the message into the Inbox as you would in a normal download session

·        Delete   Delete the message from the server without downloading it

·        Open     Retrieve the message into the Inbox as you would in a normal download session and then open the message in a folder view window

Once you have selected the fate of the messages in the list, press the "Execute" button or the <F2> key and the selected operation will be performed on the messages as specified.

The Bat! lets you do this by retrieving just the headers from the mail on the server and displaying a list of  the messages like this:

Figure 210. The Bat! Message Dispatcher

Reading e-mail

Reading Your Mail

Received messages can be read in the message auto-view panel located of the bottom of the main program window, or in a separate "folder view" window, which allows you to read subsequent messages from the folder. It is possible to scroll messages by pressing the <Space> key. If you use this method you will read messages from page to page, and when you reach the bottom of the current message, the first page of the next message in the folder will be shown (this applies to both the preview and the folder view windows).

When a folder message list is active, it is possible to view the message using <Alt+Arrow> and <Alt+PgUp or Alt+PgDn> keys to scroll the message text up and down in the window. <Alt+Left> and <Alt+Right> keys allow you to navigate back and forth through a remembered chain of previously viewed messages. You can use the <Del> key to remove messages you do not want to keep in your message base. Press <Enter> to open the separate "folder view" window with the current message shown. To sort messages within a folder view, with the message list showing (enabled with the "View | Message list" menu option) you can use the mouse to click on the appropriate header section or the "View | Sort by" menu option [14].

There are many different navigation keys with which to move around and between messages. <Ctrl+]> or Ctrl+Left Arrow (Ctrl+Alt+Left in the message preview pane) will allow you to jump to the next unread message, wherever it may be in the account.

Message lists can be "threaded".

You can set the amount of time that must pass while reading a message after which the message is marked as read (note that this setting may differ from account to account).

Any URLs in the messages you are reading will appear as highlighted URLs

Colour groups can be used to add colour to your message lists to simplify visual detection of messages of different kind.

Some messages you receive may require a Reading Confirmation message to be sent. You will optionally be asked to do so before moving to the next unread message. This will only occur when the message is read for the first time.

The Message List

The message list is a list of the messages in the currently selected or currently open folder.

The font / colour used in the message list is determined by the message list colour group settings. The "default" setting is used for general list entries.

Left click on any column header to sort the message list using the entries in that column. Click a second time to reverse the sort order.

Right click on the column header bar to select the columns to be shown and the format of those columns.

<Alt+LeftClick> on any text in the message list to quickly filter the message list to include only items matching the text clicked on. Press <Ctrl+=> to remove the filter and return to a full list of messages.

Right click on any entry in the message list to access the Messages context menu.

Type any key to begin a Quick Search of the Message list.

Composing messages

Creating a New Message

There are five main ways in which to create a new message [14]:

1.     By clicking on New message button or invoking the New message command in the main program window menu. In this case you will have to enter the addressee manually or use the address pop-up menu.

2.     By selecting the address required from the Address Book and invoking the New message command from there.

3.     When viewing a message, if an e-mail address is highlighted, click the right mouse button and choose Write a message... command - the highlighted address will automatically be placed in the "To:" field. Alternatively, you can simply double-click on the highlighted email address.

4.     By pressing <Ctrl+N>

5.     By pressing a user defined "System wide hot-key" which you have previously defined to start a new mail. This keystroke is available even when The Bat! does not have the focus or is minimised in the tool-tray.

You can assign a priority to outgoing messages and request a Confirm Receipt and Reading Confirmation. You should also be aware of the email standard "cut mark" which indicates the end of the message text and the beginning of a removable signature.

Using the Message Editor

The message editor window (Figure 211) is invoked whenever you use edit/reply/forward to create a new e-mail message. The message editor window consists of a menu bar, a Toolbar, the message header block, the Status bar, an attachment window and the message body (text editor with Spell Checking)

Figure 211. The Bat! Message Editor window

Menu Bar

The menu bar provides access to the common commands that can be used while you are editing messages including [14]:

·        saving messages in various ways

·        attaching files

·        standard editing functions such as Copy/Cut/Paste operations as well as additional functions to Paste/Copy text from/to disk files, pasting as Quotation, pasting as "formatted" text;

·        special operations like block mode switching, inserting current date/time;

·        spell checking functions;

·        OpenPGP functions and options;

·        changing view options (switching on/off header fields, original message text when replying, toolbar and header fields visibility);

·        changing message preferences such as priority, character encoding, confirmation receipt requests and the active account from which the message should be sent.

Toolbar

The toolbar consists of a series of buttons that are displayed just under the title bar. It allows you to perform more frequently used functions with  just one mouse click.

Message header

By default, Outgoing mail headers consist of six fields: From, Reply-To, To, CC, BCC, Subject and Follow up. All of these fields can be directly edited. To move the cursor from field to field, press the Tab key, use Up/Down arrows or click in the desired field with the mouse. Most header fields have a drop-down history list, which can be used for auto-complete and also can be activated by the <Alt+Down> keystroke. The history lists can be edited when on screen using the <Del> key to remove unwanted entries and the <Space> key to "Park" entries in the list.

Addressee fields (To, CC and BCC) have quick buttons to invoke the address selection dialog. You can also use the <Shift+Enter> keystroke for this. Another feature is the quick address pop-up menu which can be invoked either by pressing <Alt+Enter> or by using a right mouse click - the context menu contains addresses from the address book which have the "Add to pop-up menu" option set. When you type an address, you can press <Ctrl+Plus> to let The Bat! find an addressee with the name or address beginning with whatever you have typed, pressing <Ctrl+Plus> again takes you to the next addressee with a matching name or address.

The From and Reply-To fields contain the sender's identity and the address to which replies will be sent. These fields can be edited either directly, by choosing an alternate addresses from their drop-down lists or by selecting a different Active account from the Options menu.

The Follow up field contains the identifier of the message for which the reply has been created (empty for a new message) - this field should not usually be edited. Follow up information is used for threading. The only time when you should certainly edit the Follow up information is when you are using "Reply" to start a new topic of conversation, particularly in a public discussion mailing list. In such cases you should change the Subject and remove the Follow up information completely.

The Subject is a short piece of text indicating the contents of the message. This field can be left blank, although it is considered a point of e-mail etiquette to include a Subject with each message.

Status bar

The status bar is the line below the message body. It shows the current status of the editor and the selected message editing preferences. These are (left to right): Caret position, Modified flag, current Block mode, current Input mode, the message priority any receipt requests flags and the currently active account. The last item is the message's character set). If you click with right mouse button on any section except the first two, you'll get a pop-up menu which will allow you to change an option within a particular status panel.

Addressing Your Message

The Bat! needs an address to be able to send your messages the same way as the postal service needs an address to be able to deliver a letter. The destination e-mail addresses are entered in "To:", "CC:" or "BCC:" fields. This is possible to do using "direct" typing, Address Book aliases or the Address Pop-Up menu (available on the right mouse button click or clicking the button at the extreme right of the input field). Multiple addresses should be separated by a semicolon.

When typing an address in the address fields, there are other ways for you to hook into the Address Book [14]:

·        You can type the complete "Handle" of the entry as defined in the Address Book "Handle" field. When you press the Tab key to move to the next header field or click into the message editor to being typing your message.

·        You can type a part of the name of a person and then press <Ctrl+Plus>. This will fill in the address using the first address in the Address Book which part matches the address you have begun typing. Press <Ctrl+Plus> again to retrieve the next and subsequent matches.

·        You can use the "favourites menu" to access your most commonly used address book entries. This is available before you start the new message (from the "Create a new message" toolbar button) and by right clicking in the address fields of the message editor once you have created it.

Once you have learned these tricks, writing and addressing new messages becomes a very quick process.

Sending mail

When you have mail ready for sending out, you can...

·        click the Send Queued Mail button on the main window's Toolbar or ...

·        wait until your mail gets sent automatically. There are two ways to achieve that:

1.     Select the Combined Delivery option at the Transport page of the Account Properties dialogue, then go to the Options page and make sure periodical mailbox checking is enabled. Close the dialogue by cliking the OK button. Now, whenever your mailbox will be checked, all queued mail found in the Outbox folder of your account will get sent.

2.     Create a new event in the Scheduler (or use an existing one), configure time parameters and add a Send/Check Mail action to the start or finish action list, then configure the accounts you wish to send mail from for that event.

Sending messages to multiple recipients

To send messages addressed to multiple recipients so the recipients do not see each other's addresses, it is possible to use either the "BCC:" field (switch it on with the "View|BCC" menu option in the message editor) or Mass Mailing.

When you send to a BCC list, you should put an address into the TO field anyway because some SMTP servers require it (otherwise, they make all BCC addresses visible). To address to a group from the address book, you should type the group's handle and add "<list>", e.g.: MyTestGroup <list>

While using BCC fields creates a single message sent to multiple people, Mass Mailing can create personalised messages. A recipient can see his/her name and address in the TO field and the message text contains recipient-specific information like his/her title, a greeting according to the gender defined in your address book, company name, etc. To use the Mass Mailing feature, you should create a Quick template and set the option to use it for new messages/Mass mailing. Then, select addresses from your address book and use the "File | Mass mailing using template" menu command of the address book window...

Note that using Mass Mailing for extensive lists of recipients may use a lot of your system resources.

File Attachments

This is used to send files attached to an e-mail message [14]:

·        Open the message editor and enter all the information you need (i.e. addressee information, subject, and message text)

·        From the Utilities | Attach a file sub-menu choose the encoding type, or click the right mouse button on the attachments panel and choose the encoding type (UUE or MIME/base 64) from there. Alternatively click the "attach a file" button on the editor window toolbar. In this case the encoding will be the one you set as default for the account you are writing from. You can also use the shortcut keys: <Alt+PgUp> (attach a file using MIME/Base 64) and <Alt+PgDn> (attach a file using UUE).

·        In the subsequent dialog, select the file you would like to send, and press the Open button.

You can drag and drop a file from the Windows Explorer onto a newly created message. Also, dragging a file to The Bat! will result in a new message being created with the file already attached.

The Bat! is also capable of responding to Simple MAPI "Send file" commands from other applications and will create a blank new message with the file attached when it receives such a command.

In all of these cases the encoding will also be the one you set as default for the account you are writing from.

Address Book

The Address Book (Figure 212) provides you with an easy way to maintain the list of contacts you have. It is possible to create groups dedicated to a particular classification or for use as a mailing list. There are many ways to add a record to the Address Book. Here are the top four ways of doing this manually:

1.     When you see an e-mail address highlighted while viewing a message, click the right mouse button and then choose Add to Address Book command in the pop-up menu.

2.     When you are filling in the "To:" field in the message editor, press the button with an arrow on it - the e-mail addresses contained in the "To:" field will be added to Address Book.

3.     When using the message list, there is an Add to address Book command in the "Specials" sub menu in the local pop-up menu. This is available for both Sender and Recipient addresses. You can also use the shortcut keys to add Sender (<Ctrl+W>) or Recipient (<Shift+Ctrl+W>) to the address book.

4.     Using the New address entry menu command (or the toolbar icon) in Address Book.

It is possible to sort Address Book entries automatically using the "Edit | Sort" sub-menu of the Address book or manually using drag-and-drop operations.

You can also use address book Import and Export functions to interchange lists of addresses between different systems and different formats.

Addresses can also be added to the address book using the Sorting Office Filters to automatically add sender and recipient addresses to the address book during the filter process.

Figure 212. The Bat! Address Book

Address Book Groups

The addresses in your address book can be organised into Address Book Groups. Each group can have its own specific templates, allowing you to customise how message sent to members of that group will appear.

Any entry in the Address Book can belong to any number of groups. There are a number of different ways to add an address to a group [14].

·        Open the properties of the entry in the address book. To the right of the "Groups" field of the main properties panel is a button. Press this. You will be presented with a checklist of available groups. Put ticks in the boxes against the groups you want the name to belong to.

·        You can just type the group handles into the "Groups" field separated by '+' signs.

·        You can also use <Ctrl+Drag/Drop> to copy names into other groups from the main list.

Note the Group property which says "Hide items unless explicitly selected". This makes names not appear in the root when they are in that group. By default this option is turned on, so don't be alarmed when addresses you have added to groups disappear from the main list.

If you want to write to every member of an address book group then you can use the Mass Mailing feature. This will create a personal mail to every member of the group. Alternatively you can type "Handle <list>" into the address field of a message, where "Handle" is the handle of the Address book group. The Bat! will resolve this at the point of sending and will create an identical message to every member of the group. The advantage of Mass mailing over Group mailing is that Mass mailing will create an individual mail to every member of the group, resolving personalising touches at the point of creation. Group mailing will not do this.